Places to stayWest Palm Beach, FL
The Ben, Autograph Collection
Hotel, 5-star251 N Narcissus Avenue, West Palm Beach, FL, United StatesShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.2581Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 251 N Narcissus Avenue.
- Parking on siteAvailable at a charge the property sets.
Luxurious Amenities The Ben, Autograph Collection offers a range of top-notch amenities including a fitness centre, outdoor swimming pool, and evening entertainment. Guests can also enjoy free bikes to explore the surroundings.
Elegant Accommodations Each room at The Ben is elegantly designed and equipped with modern comforts such as a flat-screen TV, air conditioning, and a coffee machine. Some rooms even feature balconies with stunning city views.
Prime Location Conveniently situated in West Palm Beach, this hotel is close to popular attractions like CityPlace and the Palm Beach County Convention Center. With a 24-hour front desk and free WiFi, The Ben ensures a seamless stay experience.
Experience luxury and convenience at The Ben, Autograph Collection. Book your stay now for an unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 581 guests who stayed here.
- Cleanliness9.2
- Service9.7
- Location9.2
- Rooms9.1
- Amenities9.2
- Value8.6
- Food & drink9.2
Guests mention
Outstanding serviceWonderful foodExcellent locationComfortable rooms
stephenhK7935VGProper Grit, best place to grab breakfast in WPB.
Can't state enough how much I love the Proper Grit and all its staff. They're very polite and welcoming. Always a bright spot of my stays in WPB. Gigi was my waitress the last time I was there. She greeted me with a warm…
walshbusinessgrowthVANCOUVER, BRITISH COLUMBIAWonderful views, amazing service
Everything from the front desk check-in and ongoing service each day, to my treatment at their breakfast restaurant, to the excellent service I received at dinner time at their rooftop restaurant was impeccable.
I'm…
tanyacU5114FQLove the restaurant at the Ben!
Love the restaurant at The Ben! Had a great breakfast with Ruth and Juan providing exceptional service!
Rob33026COOPER CITY, BROWARD COUNTY, FLORIDAHaving your expectations exceeded is always fun.
It's the little things that become marks of distinction. The hotel is fabulous (location, rooms (room upgrade), staff and amenities), but one item in particular totally delighted us. As we left the hotel, we noticed…
Dulce MariaChileMuy buena experiencia
Ubicación. Atención. Es hermoso...PERO en dice que tienen centro de trabajo y NO es asi
Que NO tiene centro de trabajo aunque dentro de su descripción SI dice tener
OmarW469WASHINGTON DC, DISTRICT OF COLUMBIAAmazing service in the heart of West Palm
Excellent rooms. Amazing location. And the best was the top-notch staff. Super friendly and helpful in every way. Julian and Kevin were especially welcoming. They made our stay!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
251 N Narcissus Avenue, West Palm Beach, FL, United States
Guests rate the location 9.2 out of 10 — superb.
Nature
- Palm Beach Municipal Beach600 m
- Mounts Botanical Garden4.6 km
Shopping
- Worth Avenue (Palm Beach shopping district)800 m
Top attractions
- Henry Morrison Flagler Museum (Whitehall)1.1 km
- The Breakers, Palm Beach1.3 km
- Rosemary Square (formerly CityPlace)2.6 km
- Norton Museum of Art2.7 km
Nearby
- Brightline – West Palm Beach Station2.2 km
Airports
- Palm Beach International Airport (PBI)6.2 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Ben, Autograph Collection
What time is check-in and check-out at The Ben, Autograph Collection?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Ben, Autograph Collection allow pets?
No — the property states that pets are not allowed.
Is there parking at The Ben, Autograph Collection?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does The Ben, Autograph Collection have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Ben, Autograph Collection?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Ben, Autograph Collection have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Ben, Autograph Collection?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Ben, Autograph Collection have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Ben, Autograph Collection?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Ben, Autograph Collection?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Ben, Autograph Collection?
251 N Narcissus Avenue, West Palm Beach, FL.
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