Tensing Pen Hotel
Hotel, 4-starWest End Road, P.O. Box 3013, Negril, Westmoreland, NegrilShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.4102Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at West End Road, P.O. Box 3013, Negril, Westmoreland.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities and Services Indulge in massages, facials, and room service at The Lodge with beautiful ocean views. Enjoy complimentary continental breakfast and free Wi-Fi.
Convenient Facilities Benefit from 24-hour front desk, laundry services, and free parking. Explore nearby attractions like Negril Lighthouse and Jamaica Beaches.
Comfortable Accommodations Relax in one of the 25 guestrooms with free Wi-Fi, refrigerators, and private bathrooms with premium toiletries. Make yourself at home with daily housekeeping and in-room safes.
Book your stay at Tensing Pen Hotel and experience luxury and relaxation in Negril.
What this place offers
- Gift shops or newsstand
- Shopping on site
- Snorkeling nearby
- Scooter/moped rentals nearby
- Free breakfast
- Porter/bellhop
- Meeting rooms
- Wedding services
- Pool umbrellas
- Tours/ticket assistance
Rooms
9.4
Top rated
Rated 9.4 out of 10 by 102 guests who stayed here.
- Cleanliness7.5
- Service8.3
- Location8.1
- Rooms7.8
- Amenities7.2
- Value6.9
- Food & drink7.3
Guests mention
Incredibly hospitable staffGreat location away from crowdsDelicious dining options nearby
ShantaThe property is very beautiful, quiet, peaceful, and serene.
AnaIt is a great place beautiful and the best of all great customers service very friendly staff I wish all Jamaica was like this place the price is the best part the food is incredible the drinks are great my room was the…
Michael WalterIncredibly hospitable staff. Great location away from crowds of 7mile. Stop at Murphy’s for their pineapple lobster, Miss Penny’s and Kool Vybez.
AllisonGoergous property grounds and staff. Incredible location.
The room itself was dirty and unkept. Do not stay in garden room if you are looking for luxury. Food is meh.
CharlieBeautiful views and resort
Beautiful resort, we only stayed for one night and loved it, wish we stayed longer! The location is stunning!
matthewTensing Pen is a fabulous place. It’s showing its age a bit, and isn’t what was when I came in 2012, when it was world class, but then Negril seems to have struggled a bit as well. Despite these deficits, it remains an…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
West End Road, P.O. Box 3013, Negril, Westmoreland, Negril
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 02:30 PM
Check-out by 12:00 PM
No children
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No pets
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Tensing Pen Hotel
What time is check-in and check-out at Tensing Pen Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Tensing Pen Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Tensing Pen Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Tensing Pen Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Tensing Pen Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Tensing Pen Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Tensing Pen Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Tensing Pen Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Tensing Pen Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Tensing Pen Hotel?
West End Road, P.O. Box 3013, Negril, Westmoreland, Negril.
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