Sutera Sanctuary Lodges at Poring Hot Springs
Guest house, 3-starPoring Hot Spring, Ranau, MalaysiaShow on map
8.8 · Fabulous20 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
Recreational Amenities Indulge in hot springs and take a refreshing dip in the outdoor pool.
Dining Options Dine at the Rainforest Restaurant or enjoy room service while sipping drinks at the bar/lounge.
Comfortable Accommodation Relax in one of the 4 air-conditioned rooms with flat-screen TVs and rainfall showers.
With a stay at Sutera Sanctuary Lodges at Poring Hot Springs in Ranau, you'll be in the mountains, just steps away from Poring Hot Spring. Book now to experience this tranquil mountain retreat.
What this place offers
- Gift shops or newsstand
- Golfing nearby
- Front desk (limited hours)
- Smoke-free property
- Accessible shuttle
- No accessible shuttle
- Garden
- Wheelchair accessible
- Picnic area
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 20 guests who stayed here.
Noranahsimply awesome
comfortable and beautiful room. very close to stream and nature. excellent breakfast !
Man HeiCosy and spacious chalet
Absolutely amazing!! We stayed in river lodge and everything is perfectly fine as photo shown on the apps. The large spacious glass dining area are so remarkable! The eco-friendly and tropical forest surrounding is…
Francis JNice accommodation; restaurant disappointing.
We stayed for 3 nights recently. We were very happy with the room (though it was extremely close to the entrance to the park, so noisy). The restaurant was a let-down - many of the menu items were unavailable, and the…
Verified travelerRoom not fullfill as per request
Online confirm bed type provide in bunk bed but end up with 2 single bed. Then the hotel personnel tell you their system did not know about the bunk bed requirements. I was, huh??? It’s hotel.com problem that what show…
Verified travelerThe price is reasonable, the Palm Villas are amazing. The staff were very helpful and efficient.
The location at Poring Hot springs is absolutely spectacular
Verified travelerSufficient if slightly underwhelming for a stay within Poring Hot Spring & Nature Reserve
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
Poring Hot Spring, Ranau, Malaysia
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Accessibility. No elevators
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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* Construction is underway at a neighboring building and there may be noise disturbance from the construction work. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sutera Sanctuary Lodges at Poring Hot Springs
What time is check-in and check-out at Sutera Sanctuary Lodges at Poring Hot Springs?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sutera Sanctuary Lodges at Poring Hot Springs allow pets?
No — the property states that pets are not allowed.
Does Sutera Sanctuary Lodges at Poring Hot Springs have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Sutera Sanctuary Lodges at Poring Hot Springs?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sutera Sanctuary Lodges at Poring Hot Springs?
Poring Hot Spring, Ranau.
Other places we book in Ranau
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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