Surtel Hotel
Hotel, 3-starAtaturk Bulvari No:20 Kusadasi, Kusadası, TurkeyShow on map
6.5 · Pleasant221 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at Ataturk Bulvari No:20 Kusadasi.
- Free parkingThe property states parking on site is free for guests.
Scenic Views from Balconies Experience breathtaking sea views from your own private balcony at Surtel Hotel.
Convenient Amenities Enjoy a range of convenient amenities such as a 24-hour front desk, airport transfers, and free WiFi throughout the property.
Ideal Location With popular beaches and attractions like Jade Beach, Kusadasi Marina, and Kusadasi Castle nearby, Surtel Hotel offers an ideal location for your stay in Kusadası.
Don't miss out on a memorable stay at Surtel Hotel in Kusadası. Book your room now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Terrace
- Family rooms
Rooms
6.5
Pleasant
Rated 6.5 out of 10 by 221 guests who stayed here.
- Cleanliness4.7
- Service10.0
- Location9.7
- Rooms5.7
- Amenities4.7
- Value6.7
- Food & drink5.7
Guests mention
Friendly staffGood location
AnneUnited KingdomThe only good thing is the location
The only thing good was the location
Staff were rude and didn’t speak to you
Alves RaabGermanyNão vá! Procure outro hotel!
O Hotel é bem localizado mas parou na década de 80. Tudo é muito velho, a piscina é nojenta, café da manhã horrível. O Wi-fi só funciona na recepção, não chega nos quartos. Um conselho: busquem outro hotel
Sem Wi-fi,…
berrinGermanyWar ok
Das es sehr nah am Meer lag
Siehe Bilder und seeeehr langsamer Aufzug, mussten das 1. Zimmer Reklamieren da es unheimlich gestunken hatte und vor Luftfeuchtigkeit das Atmen erschwert war. Haben ohne Problem ein anderes…
SEVİLAYTurkeyKısa süreli konaklama için uygun
Otelin yeri çok iyiydi tam merkezde Egeport a yürüyüş mesafesinde
Tesis biraz eskimiş oda kırık lambalar tüplü televizyon vardı yandaki tavernadan çok gürültü geliyordu
EsraGermanyUns wurde gesagt dass wir einfach Pech mit dem Zimmer haben aber als Freunde für eine Nacht uns besucht haben und sich a
Nichts und ich übertreibe nicht.
Hygienisch war es die reinste Katastrophe. Wir mussten 6 mal beim Ankommen die Bettwäsche wechseln lassen, weil es jedes Mal alte Blut oder make up Flecken drauf waren. Das Personal war…
valentina bugueChileLa ubicación pero nada mas.
Es un despretigio para la ciudad y para Booking que lo tiene en su plataforma.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ataturk Bulvari No:20 Kusadasi, Kusadası, Turkey
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the outdoor pool is open from 1 May until 15 October. Private park is not suitable for large vehicles. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Surtel Hotel
What time is check-in and check-out at Surtel Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Surtel Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Surtel Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Surtel Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Surtel Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Surtel Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Surtel Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Surtel Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Surtel Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Surtel Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Surtel Hotel?
Ataturk Bulvari No:20 Kusadasi, Kusadası.
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