SureStay Hotel by Best Western Ontario Airport
Hotel, 2-star3201 Centre Lake Dr, Ontario, CA, United StatesShow on map
8.0 · Very good619 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at 3201 Centre Lake Dr.
- Free parkingThe property states parking on site is free for guests.
Convenient Location SureStay Hotel by Best Western Ontario Airport, conveniently located near popular attractions and universities, offers a perfect stay for both leisure and business travelers.
Modern Amenities Experience comfort and convenience in our well-equipped rooms featuring air conditioning, flat-screen TV, and free WiFi. Relax by the outdoor swimming pool or seek assistance from our friendly staff available 24/7 at the front desk.
Complimentary Services Enjoy free private parking and make use of the complimentary amenities including a fridge, coffee machine, and a work desk in every room. Book your stay now at SureStay Hotel by Best Western Ontario Airport for a memorable experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Dry cleaning
- Private parking
Rooms
8.0
Very good
Rated 8.0 out of 10 by 619 guests who stayed here.
- Cleanliness6.8
- Service9.3
- Location8.8
- Rooms6.8
- Amenities8.3
- Value8.3
- Food & drink7.3
Guests mention
Friendly staffGood locationAffordable
IVONNEStaff very frienly and polite..
SEVERINChecked in and given key. Went to room and someone still in room. Went back to front desk. Was told person in room was not updated in system. Given another key and new room. Felt a little inconvenienced.
PhilHelpful breakfast staff, but horrible breakfast...
Front door to hotel was broken. I was disappointed that they didn't clean the room between nights, but the location was great and the price was right.
MariaRoom was a bit dated. The elevator was sketchy. The light where you get coffee in the lobby and the ice machine in the lobby didnt work. To get ice you had to go up to the 3rd floor. Breakfast was meh. Overall, it was an…
JessicaGreat for a quick night
PatrickMy wife got locked out of the room after dropping off at the airport. She went back to the room and her key card didn't work. She went down stairs to the 24 hour man front desk and no one was there. She called me…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
3201 Centre Lake Dr, Ontario, CA, United States
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about SureStay Hotel by Best Western Ontario Airport
What time is check-in and check-out at SureStay Hotel by Best Western Ontario Airport?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does SureStay Hotel by Best Western Ontario Airport allow pets?
No — the property states that pets are not allowed.
Is there parking at SureStay Hotel by Best Western Ontario Airport?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does SureStay Hotel by Best Western Ontario Airport have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does SureStay Hotel by Best Western Ontario Airport have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does SureStay Hotel by Best Western Ontario Airport have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at SureStay Hotel by Best Western Ontario Airport?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book SureStay Hotel by Best Western Ontario Airport?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is SureStay Hotel by Best Western Ontario Airport?
3201 Centre Lake Dr, Ontario, CA.
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