7.8 · Good38 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at Sur Souq, Sur, 411.
Convenient Amenities and Services Sur Hotel offers express check-in, express check-out, and a 24-hour front desk for your convenience. You can also take advantage of the complimentary parking nearby and enjoy the recreational activity of snorkeling nearby.
Comfortable Accommodations Make yourself at home in one of our 30 air-conditioned rooms equipped with modern amenities such as refrigerators and LED televisions. Stay connected with complimentary wireless internet access and unwind in the cozy ambiance of our accommodations.
Exploration and Adventure Conveniently located near attractions like Sur Marine Museum and Al Ayjah Fort, Sur Hotel provides easy access to various landmarks and sites worth exploring during your stay. Experience the beauty and adventure that surrounds our hotel.
Book your stay at Sur Hotel now to enjoy these amenities and explore the wonders of Sur.
What this place offers
- ATM/banking
- Snorkeling nearby
- Express check-out
- Smoke-free property
- Express check-in
- Free self parking
- Free WiFi
- 24-hour front desk
- Express check-in/check-out
- Wheelchair accessible
Rooms
7.8
Good
Rated 7.8 out of 10 by 38 guests who stayed here.
- Cleanliness7.5
- Service8.3
- Location8.1
- Rooms7.8
- Amenities7.2
- Value6.9
- Food & drink7.3
Guests mention
Central locationSimple and friendly hotel
rossanoUn hotel piccolo ma semplice ed amichevole
Ottima la posizione centrale
MStJBUnited KingdomBasic Hotel which delivers. Clean, lovely staff and excellent breakfast
The Sur Hotel does not profess to be the Ritz. But it delivers an excellent value for money service for travellers to rest their weary heads as they travel down from Muscat, enroute to the Turtles and round into the…
Tin100tinUnited StatesGreat place to stay
Great big room with a mini fridge and comfy bed. The best part was the man working reception when I came in the afternoon. Just the nicest and most welcoming guy! Breakfast was great too. There's free parking in the…
FRANCINEbon acceuil,propreté ,exellent petit dejeuner a la carte(en supplément) bien situe ,bon rapport qualite prix.
PaulClosed for refurbishment
I arrived to find the hotel closed for refurbishment. No communication from either the hotel or hotels.com. Thanks!
403aycacTurkeyGreat Service
Thankyou very much to Mr. Nasir for helping me on my first evening in Sur.
Room, price, location, housekeeping/ reception-bellboy service are all just perfect.
Behind of The Hotel, There is Turkish & Arabic Food…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
Sur Souq, Sur, 411, Sur
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Transportation. Car recommended
Food & Beverage. No alcohol served onsite
Accessibility. No elevators
General. Social distancing measures are in place
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Alcohol is not served at this property. A car is recommended for transportation to and from this property. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sur Hotel
What time is check-in and check-out at Sur Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sur Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Sur Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Sur Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Sur Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sur Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sur Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sur Hotel?
Sur Souq, Sur, 411, Sur.
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