Sun Heaven Otel

Hotel, 5-starCaddesi, Alanya, TurkeyShow on map

You won’t be charged yet

7.9 · Good48 reviews

Check-in from 2:00 PMCheck-out by 12:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.3 out of 10, at Caddesi.
Free parkingThe property states parking on site is free for guests.

Luxurious Family-Friendly Retreat

Unwind and Relax: Enjoy the seasonal outdoor pool, fitness center, and garden at SUN HEAVEN FAMILY & SPA. Kids will love the dedicated club and playground.

Delightful Dining: Indulge in delicious meals at the on-site restaurant, and have fun at the water park. Start your day with a buffet or halal breakfast.

Entertainment Galore: From table tennis and darts to bike and car hire, this 5-star hotel offers endless entertainment options for guests.

What this place offers

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Rooms

7.9

Good

Rated 7.9 out of 10 by 48 guests who stayed here.

Cleanliness6.3
Service8.3
Location8.3
Rooms8.3
Amenities7.8
Value8.3
Food & drink8.3

Guests mention

Friendly staffVariety of foodGood amenities for families

Sawsan IsamFinland
September 2026Family
Being in the hotel felt like we were inside a game with lots of micro transactions.
The good parts were that the atmosphere inside was nice, lots of green and trees, nice to walk around and take photos, the rooms were modern and nice looking and the toilets were sanitized. There are a lot of activities…
NikitaSpain
August 2026Couple
Хорошее расположение, пляж, бассейны, номера, рестораны и бары.
Бассейны закрываются уже в 19:00. Вещи в прачечную не могут забрать сами из номера. За услуги отеля (прачечная, трансфер) принимают только наличными, даже…
ADJOUADDZ
August 2026Solo traveller
Très déçus de notre séjour
Les différentes piscines
-Description sur booking n'est pas conforme
-L'emplacement
-Food
-Comportement du personnel
-Kids club
-Pas de parking
-Horaires d'ouverture et fermeture du restaurant et le manque de snack…
CagdasSE
July 2026Family
Utmärkt!
Vi hade en fantastisk vistelse på hotellet. All personal var vänlig, hjälpsam och gav oss ett varmt bemötande under hela vistelsen. Städningen var utmärkt och rummet var alltid rent och fräscht. Ett särskilt tack till…
Gál TímeaHungary
July 2026Solo traveller
Nagyon elégedettek voltunk mindennel, a nyaralásunk minden szempontból fantasztikus élmény volt.
Külön kiemelném a tisztaságot, a szállodában folyamatosan takarítottak, mindenhol igényesség és rendezettség fogadott…
SoňaNO
July 2026Family
Generally it was good experience for the money. Not the best location, but accessible by walking or bus. The sea was ver
The waiter in restaurant Ismail made our stay very pleasant. He really understand what the good service means. Always smiling and friendly. The food was tasty and the different variation every day. The evening animation…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Caddesi, Alanya, Turkey

Guests rate the location 8.3 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 02:00 PM

Check-out by 12:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Sun Heaven Otel

What time is check-in and check-out at Sun Heaven Otel?

Check-in is from 2:00 PM. Check-out is by 12:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Sun Heaven Otel allow pets?

No — the property states that pets are not allowed.

Is there parking at Sun Heaven Otel?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Sun Heaven Otel have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Sun Heaven Otel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Sun Heaven Otel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Sun Heaven Otel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Sun Heaven Otel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Sun Heaven Otel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Sun Heaven Otel?

Caddesi, Alanya.

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