3.517 reviews
- Check-in from 2:00 PMCheck-out by 2:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation: The air-conditioned rooms at Sultan Saray are equipped with modern amenities and a touch of elegance for a comfortable stay.
Exquisite Dining Experience: Indulge in delicious Chinese cuisine at the hotel's restaurant, offering a culinary journey that will delight your taste buds.
Convenient Location: Situated just 22 km from Hazret Sultan International Airport, Sultan Saray provides easy access for travelers looking for a convenient stay in Türkistan.
To experience luxury, exquisite dining, and convenience, book your stay at Sultan Saray now.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
3.5
Guest rating
Rated 3.5 out of 10 by 17 guests who stayed here.
- Cleanliness2.5
- Service5.0
- Location5.0
- Rooms3.0
- Amenities2.5
- Value4.0
- Food & drink2.0
Guests mention
Central location (near Caravan Saray)Friendly/attentive staffAcceptable value for money
NurgulKZОтель бағасына сай,персонал жақсы қызмет көрсетті👍
Ремонт керек екен ішіне,тамақ ішетін орындарын өзгертсе,керемет болады🙂
НогайбековаKZЛокация
Тв не работает
Ручки двери от санузел сломанная
Завтрак не включён, хотя по booking была написано что включён
AmanaKZІші кең, салқын болды. Қызметкерлердің қарым-қатынасы өте мықты 👍🏻
Локация супер
АйнурKZНк заезжкть
Ничего, грязно все, ужасно, все жирное вонючее,завтрак не включен, телевизор не работает замок двери тоже
Все не понравилось, не рекомендую никому
AzamatKZНаходится в центре рядом с караван сарай. Персонал отличный
Старое здание. Но все норм. Для такой цены норм
ҚарлығашKZТамақ ішетін жері лас маскитный сетка жок
Обслушкасы Жаксы жигиттин адамды алдынан шыгып кутип алды
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2026.
Where you’ll be
Амира Темура 5, Türkistan
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 2:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sultan Saray
What time is check-in and check-out at Sultan Saray?
Check-in is from 2:00 PM. Check-out is by 2:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sultan Saray allow pets?
No — the property states that pets are not allowed.
Is there parking at Sultan Saray?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Sultan Saray?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Sultan Saray have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sultan Saray?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sultan Saray have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sultan Saray?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sultan Saray?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sultan Saray?
Амира Темура 5, Türkistan.
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