Starhotels Cristallo Palace
Hotel, 4-starVia Betty Ambiveri 35, Bergamo, ItalyShow on map
8.3 · Very good5,690 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Via Betty Ambiveri 35.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Starhotels Cristallo Palace offers modern and comfortable rooms featuring the renowned Starbed, ensuring a restful stay. Guests can enjoy stunning views of Bergamo from some of the rooms, adding a touch of luxury to their experience.
Culinary Delights Indulge in a culinary journey at L' Antica Perosa restaurant, serving a delightful mix of international and local dishes. After a day of exploring, unwind at the Perry Bar with a refreshing drink in a cozy atmosphere.
Versatile Event Spaces With 7 state-of-the-art meeting rooms, Starhotels Cristallo Palace is the perfect venue for events of any scale, accommodating up to 450 guests. Whether for business meetings or special occasions, the hotel provides top-notch facilities for a successful gathering.
Ready to experience the perfect blend of comfort, gastronomy, and functionality? Book your stay at Starhotels Cristallo Palace now!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
8.3
Very good
Rated 8.3 out of 10 by 5,690 guests who stayed here.
- Cleanliness8.1
- Service8.9
- Location8.8
- Rooms7.6
- Amenities8.1
- Value8.1
- Food & drink8.3
Guests mention
Friendly staffGood locationClean facilitiesVariety in breakfast optionsUpgraded rooms
KrzysztofPolandByło czysto
Śniadanie było słabe. Jajecznica z proszku, trudna do zjedzenia.
Warzyw niewiele, zleżałe - fakt, może niewiele osób je sałatę na śniadanie;-) Ale, w początku września, we Włoszech, brak pomidorów?
Dobre…
EmmaAustraliawould not recommend
Nothing the room smelled and was very dated
Very disappointing experience, and I would not recommend this hotel for anyone with an early-morning flight from Bergamo Airport.
I called the hotel in July specifically…
AmatoUnited KingdomAverage
Located near airport
No usb,
lucia mariaCHTutto
Un po' lontano dal centro
EgilNONot coming back
Relatively to the airport, short drive
Breakfast was nothing special.
Rooms were worn and need attention.
Extra for parking in basement
Not worth the price I think
jacquesFranceTrès bon rapport/qualité prix
Hotel propre et calme. Personnels aimable et accueillant. Parking juste devant l'hôtel.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Via Betty Ambiveri 35, Bergamo, Italy
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Starhotels Cristallo Palace
What time is check-in and check-out at Starhotels Cristallo Palace?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Starhotels Cristallo Palace allow pets?
No — the property states that pets are not allowed.
Is there parking at Starhotels Cristallo Palace?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Starhotels Cristallo Palace?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Starhotels Cristallo Palace have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Starhotels Cristallo Palace?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Starhotels Cristallo Palace have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Starhotels Cristallo Palace?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Starhotels Cristallo Palace?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Starhotels Cristallo Palace?
Via Betty Ambiveri 35, Bergamo.
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