StarCity Hotel
Hotel, 3-star88, Jalan Pintu Sepuluh, Alor Setar, MalaysiaShow on map
7.8 · Good474 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Pleasant locationGuests rate the location 6.0 out of 10, at 88, Jalan Pintu Sepuluh.
- Free parkingThe property states parking on site is free for guests.
Convenient Location
The StarCity Hotel situated in central Alor Star offers easy access to local attractions and transportation hubs.
Comfortable Accommodation
Each air-conditioned room is equipped with modern amenities such as a mini fridge, cable TV, and coffee/tea making facilities for a relaxing stay.
What this place offers
- WiFi available
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Lift / Elevator
- Laundry
Rooms
7.8
Good
Rated 7.8 out of 10 by 474 guests who stayed here.
- Cleanliness7.9
- Service8.8
- Location6.0
- Rooms7.9
- Amenities7.9
- Value7.9
- Food & drink8.0
Guests mention
Friendly staffBreakfast ok
NoorMalaysiaPlease remained friendly staff and the tq for cafe consideration for my childrens breakfast..
Breakfast ok
Mall far from hotel
NinaMalaysiaeverything is ok
location is strategic, breakfast is ok however can be improved, room is b
parking area
SuhameriMalaysiaService is very good
Good service
Nil
RiginSGBarely acceptable but will consider other hotel next time
The shower water temperature is good with regulator towards my preference temperature in short time.
the blanket, bed, chair, and facilities in the room are not well maintenance. Especially chair cushion is stained and…
AfzaMalaysiaLocation and staff
IrwinUnited KingdomBasic but adequate
Conveniently situated
Tired furnishings
Limited coffee and tea choices - no sugar free option
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
88, Jalan Pintu Sepuluh, Alor Setar, Malaysia
Guests rate the location 6.0 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about StarCity Hotel
What time is check-in and check-out at StarCity Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does StarCity Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at StarCity Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does StarCity Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at StarCity Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does StarCity Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at StarCity Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book StarCity Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is StarCity Hotel?
88, Jalan Pintu Sepuluh, Alor Setar.
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