Inn, 3-star10 West Orvis St., Massena, NY, United StatesShow on map
7.1 · Good183 reviews
Convenient Location and Nearby Attractions
Located in downtown Massena, the Quality Inn hotel offers easy access to the St. Lawrence River and the Fourth Coast. With beaches, hiking trails, and ski paths close by, guests can immerse themselves in the beauty of the St. Lawrence Valley.
Amenities Galore
Enjoy a range of complimentary amenities including a free continental breakfast, high-speed Internet, and unlimited long-distance calls. Stay active in the exercise room or unwind in the whirlpool bathtubs available in select rooms.
7.1
Rated 7.1 out of 10 by 183 guests who stayed here.
The bed was comfortable. The furnishings appeared to be relatively up to date. The front desk was very friendly and assisting.
The interior of the room was obviously dated from the late 50's. There was no adjustable fan…
The staff was so friendly and helpful.
It was chilly but they brought up a room heater
It was so incredibly hot in the room no matter what we did. I ended up going to Walmart and buying a $25 fan to keep it somewhat cool. Our dog was panting the entire time due to the heat. The hallway and front desk area…
Clean rooms and friendly staff.
No breakfast
Clean crisp sheets snd pillows
No breakfast
This was a different stay. No breakfast, no restaurant. No discounted rate. Charging too much for not having breakfast which said it was included. Sad
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Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
10 West Orvis St., Massena, NY, United States
Guests rate the location 8.3 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Pets allowed on request; charges may apply
Free parking on site
Parking. Free private parking is possible on site (reservation is not needed).
Groups. When booking more than 5 rooms, different policies and additional supplements may apply.
Internet. WiFi is available in all areas and is free of charge.
Children and extra bed policy. Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets. Pets are allowed. Charges may be applicable.
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — internet access is listed among the property's facilities.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
10 West Orvis St., Massena, NY.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.