8.1 · Very good267 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 10a29 Cra. 40.
Prime Location in El Poblado District Hotel Helene, ideally situated in the vibrant El Poblado district, offers proximity to popular parks and attractions like El Poblado Park, Lleras Park, and Laureles Park.
Convenient Amenities Guests can enjoy a comfortable stay with our 24-hour front desk, on-site restaurant, and rooms equipped with flat-screen TVs. Stay connected with free WiFi access, and select rooms even feature a charming balcony for relaxation.
Nearby Attractions Explore nearby attractions such as Plaza de Toros La Macarena and Explora Park, or venture a bit further to Parque de las Aguas Waterpark and Linear Park President. With the Olaya Herrera Airport just 3 km away, your travel convenience is ensured.
Ready to experience the best of Medellín? Book your stay at Hotel Helene now!
What this place offers
- WiFi available
- Free WiFi
- Air conditioning
- 24-hour front desk
- Restaurant
- Lift / Elevator
- Airport shuttle
- Bar
- Adult only
- Airport drop off
Rooms
8.1
Very good
Rated 8.1 out of 10 by 267 guests who stayed here.
- Cleanliness7.2
- Service9.2
- Location9.2
- Rooms6.6
- Amenities8.2
- Value8.1
- Food & drink8.2
Guests mention
Friendly staffGood locationClean rooms
FlorianCH- Très bon séjour
- Hôtel bien placé dans le quartier d’El Poblado
- Personnel gentil
- rien à notifier
cesareUnited KingdomAtendimento bom e quarto limpo e funcionante
Quarto sem janela e o banheiro com paredes de vidro transparente
SantiagoColombiaLa ubicacion
Jaume AlquezaSpainPerfecto
Excelente ubicación, habitación limpia, camas muy cómodas, la atención de todo el personal.
Fabrica de MaterasColombiaTranquilo.
La ubicacion excelente el desayuno muy bueno.
No habia ni jabon ni shampoo en la ducha, me estaba duchando y me toco salir a buscar jabon del baño.
RobertUnited KingdomStaff make this hotel the best to stay at in Poblado
Its location to restaurants, bars and Provenza is spot on within a few minutes walk.
The balcony was just half a wall outside the sliding doors.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
10a29 Cra. 40, Medellín, Colombia
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Soy Local Helene
What time is check-in and check-out at Soy Local Helene?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Soy Local Helene allow pets?
No — the property states that pets are not allowed.
Does Soy Local Helene have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Soy Local Helene?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Soy Local Helene?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Soy Local Helene?
10a29 Cra. 40, Medellín.
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