3.43 reviews
- Check-in from 12:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.0 out of 10, at Fagu Top.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities
Indulge in onsite massages, a nightclub, an outdoor pool, and a steam room for ultimate relaxation.
Dining and Entertainment
Savor a meal at SNOW VIEW REVOLVING or enjoy room service. Unwind with a drink at the bar/lounge.
What this place offers
- Elevator
- Fireplace in lobby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Television in common areas
- Arcade/game room
- Nightclub
- Safe-deposit box at front desk
- Free newspapers in lobby
- Wedding services
Rooms
3.4
Guest rating
Rated 3.4 out of 10 by 3 guests who stayed here.
- Cleanliness7.5
- Service8.3
- Location8.0
- Rooms7.5
- Amenities7.5
- Value6.9
- Food & drink7.3
Guests mention
Good locationClean roomsFriendly staffComfortable beds
Verified traveler최악의 숙소. 다시는 근처도 안감.
최악의 호텔임. 호텔수준이 아니고 민박수준임. 호텔닷컴의 예약 컨펌도 안됐다고 함. 추운날 가족들과 밖에서 노숙했음. 춥고 배고파 근처 호텔에서 저녁 식사하는데 근처호텔 역시 바가지 요금. 6명이서 43만원 내고 허접한 인도식 먹음..
ESHBED
Hi,
I am your customer for several months and all hotel reservations made through your website
Latest booking confirmation: Dear Nemtal,
Thanks for booking with us. That’s all done for you so now you can look forward to…
TravellerFantastic location ... once found
Fantastic location but very difficult to find as Hotels.com reported it as being in Shimla, rather than the reality of being 20km distant. Also not so impressed after difficult 16 hour journey from Delhi (holiday traffic…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
Fagu Top, Shimla, India
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 09:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals not allowed
General. Guests are provided with free hand sanitizer
Covid. Property follows sanitization practices of COVID-19 Guidelines (CDC)
General. Staff temperature checks are conducted regularly
Guest type. Essential workers only - NO
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
Covid. Property does not offer onsite COVID-19 testing
General. Food service has been amended for enhanced safety
General. Social distancing measures are in place
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Health & Safety. Property does not require health documentation at check-in
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Snow King Retreat - The Heaven
What time is check-in and check-out at Snow King Retreat - The Heaven?
Check-in is from 12:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Snow King Retreat - The Heaven allow pets?
No — the property states that pets are not allowed.
Is there parking at Snow King Retreat - The Heaven?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Snow King Retreat - The Heaven have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Snow King Retreat - The Heaven?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Snow King Retreat - The Heaven have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Snow King Retreat - The Heaven?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Snow King Retreat - The Heaven have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Snow King Retreat - The Heaven?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Snow King Retreat - The Heaven?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Snow King Retreat - The Heaven?
Fagu Top, Shimla.
Other places we book in Shimla
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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