Shibuya STREAM HOTEL
Hotel, 4-starShibuya-ku Shibuya 3-21-3, Tokyo, JapanShow on map
Top rated
Guests rate it highest for location, service and amenities.
9.02,931Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Shibuya-ku Shibuya 3-21-3.
Conveniently located in the heart of Tokyo, SHIBUYA STREAM HOTEL formerly Shibuya Stream Excel Hotel Tokyu offers a seamless blend of comfort and convenience.
Modern Amenities: Experience a stay like no other with air-conditioned rooms, free WiFi, and a 24-hour front desk ready to cater to your every need.
Dining and Entertainment: Indulge in culinary delights at the on-site restaurant, unwind with a drink at the bar, or mingle with fellow travelers in the shared kitchen area.
Prime Location: With must-see attractions such as the Moyai Statue and Shibuya Station just a stone's throw away, immerse yourself in the vibrant culture of Tokyo effortlessly.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Lift / Elevator
- Laundry
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 2,931 guests who stayed here.
- Cleanliness8.7
- Service9.7
- Location10.0
- Rooms9.1
- Amenities9.2
- Value8.6
- Food & drink8.7
Guests mention
Great locationExcellent staffModern facilities
D. GoodCHGutes Hotel an zentraler Lage mitten in Shibuya
Wir hatten ein grosses Eckzimmer gebucht. Dieses ist sehr geräumig und bietet mit der grossen Fensterfront eine fantastische Aussicht auf die Stadt. Das Zimmer war sauber und wurde nur auf Verlangen gereinigt. WC und Bad…
MyrrhaFrancePerfect Hotel and helpful staff they were amazing
Incredible staff
MarisolAustraliaIncredible location close to everything
ThomasUnited StatesGreat location right next to Shibuya station. Great view from the 10th floor. Delicious breakfast. Friendly and helpful staff. Comfortable bed. Would recommend and stay again.
StefanGermanyWir hatten ein Eckzimmer mit Blick auf Shibuya Crossing auf der 13 Etage mit 3 Betten. Das Hotel hatte alles das erfüllt, was wir uns gewünscht haben. Modernes, entspanntes Ambiete, sehr nettes und hilfsbereites…
GalIsraelהמיקום מושלם
המיקום
החדר
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Shibuya-ku Shibuya 3-21-3, Tokyo, Japan
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
No children
Show more
No pets
Non-smoking rooms available
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours. The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.
Pets. Pets not allowed
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Parking. Parking height restrictions apply
Guest type. LGBTQ friendly
General. Professional property host/manager
General. Unicode Support false
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shibuya STREAM HOTEL
What time is check-in and check-out at Shibuya STREAM HOTEL?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shibuya STREAM HOTEL allow pets?
No — the property states that pets are not allowed.
Is there parking at Shibuya STREAM HOTEL?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Shibuya STREAM HOTEL have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Shibuya STREAM HOTEL have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Shibuya STREAM HOTEL?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shibuya STREAM HOTEL?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shibuya STREAM HOTEL?
Shibuya-ku Shibuya 3-21-3, Tokyo.
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