Top rated
Guests rate it highest for service, location and amenities.
9.3399Reviews- Check-in from 3:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Hirao 2200.
- Free parkingThe property states parking on site is free for guests.
Luxurious Japanese Experience
Private Outdoor Hot Spring Baths: Immerse yourself in relaxation in the comfort of your own private outdoor hot spring bath.
Culinary Delights: Indulge in traditional local cuisine at Restaurants Nagaoan and Yawaragi, or savor a Western breakfast upon request.
Zen Spa and Hot Springs: Rejuvenate your body and soul with a massage at Zen Spa, and unwind in 9 indoor and outdoor hot springs, some available for private use.
What this place offers
- WiFi available
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Laundry
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 399 guests who stayed here.
- Cleanliness8.4
- Service10.0
- Location9.8
- Rooms7.9
- Amenities9.8
- Value8.8
- Food & drink9.8
Guests mention
Friendly and accommodating staffExcellent food optionsExceptional onsen facilities
NeutolimovaRussian FederationСупер опыт
Очень аутентично, для погружения в мир онсэнов идеальный вариант, с возможностью бронировать приватные купальни (у отеля они свои) однозначно рекомендую
Cmelda75Czech RepublicJestli jako Evropané chcete zažít aspoň kousek tradičního Japonska vřele doporučuji, moc se nám líbilo. Nemám co bych vytkla. Jen teplota onsenů pro nás byla až moc vysoká-42°C, ale šlo naředit vodou z kohoutku na…
JulieNLAmazing experience
CatherineCanadaPour une aventure traditionnelle et des onsens incroyables.
Le bain dans la chambre.
AnneCanadaComme si nous étions de la famille
La gentillesse incroyable de tout le personnel a été le point fort de notre séjour. C’est de loin l’endroit de tous ceux que nous avons visité pendant notre voyage au Japon, où nous nous sommes sentis le mieux…
tadaoJapanスタッフの皆さんの対応がとても良かったです。湯量がとても多く温泉は最高でした。
おかみさんの対応が悪し。常連は、大切にするけど、いちげんさんは無視。あの態度はどうかなー。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Hirao 2200, Yamanouchi, Japan
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shibu Onsen KOKUYA
What time is check-in and check-out at Shibu Onsen KOKUYA?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shibu Onsen KOKUYA allow pets?
No — the property states that pets are not allowed.
Is there parking at Shibu Onsen KOKUYA?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Shibu Onsen KOKUYA have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Shibu Onsen KOKUYA?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Shibu Onsen KOKUYA?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shibu Onsen KOKUYA?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shibu Onsen KOKUYA?
Hirao 2200, Yamanouchi.
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