Sheraton Dallas Hotel
Hotel, 4-star400 North Olive Street, Dallas, TX, United StatesShow on map
Top rated
Guests rate it highest for location, service and amenities.
9.0625Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 400 North Olive Street.
- Parking on siteAvailable at a charge the property sets.
Modern Downtown Location Set in downtown Dallas, The Sheraton Dallas is a transformed gem just steps away from AT&T Performing Arts Center.
Dining Options and Recreation Indulge in various dining choices, from a Grab ‘n Go market to a refreshing outdoor pool and a well-equipped fitness center.
Comfortable Rooms and Convenient Amenities Each air-conditioned room is equipped with modern essentials like a flat-screen TV, coffee machine, and free WiFi. Enjoy the convenience of free toiletries, a hairdryer, and select rooms with a cozy seating area.
Book now to experience the vibrant city life and exceptional hospitality at The Sheraton Dallas.
What this place offers
- Fitness facilities
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 625 guests who stayed here.
- Cleanliness8.9
- Service10.0
- Location10.0
- Rooms8.4
- Amenities9.4
- Value7.9
- Food & drink7.4
Guests mention
Friendly staffGreat location
Sandra McDonaldUnited StatesAccessibility, design, restaurant options, friendly staff
Room temperature fluctuations
NeelamUnited States10/10
Everything
Nothing
TonyaUnited StatesI have stay better with cheaper price.
The staff was nice and pleasant
I paid over $200 for a room for 4 nights that did not have a walk in shower. And the room was hot
Anamarialeon11PeruNever return to this hotel or any other under the same brand.
Nothing
The hotel was old, and the person at the front desk was slow and unfamiliar with the procedures.
One night, the room wasn't cleaned; when we complained, we were told we had to wait until the next day—meaning we…
nikhilpP9196JDTwo Laundry Failures, Missing Custom Clothing & Extremely Poor Customer Service
I stayed at the Sheraton Dallas in July 2026 and, unfortunately, experienced two separate laundry failures during a single stay, together with some of the poorest customer service I have encountered at a Marriott…
EricaArgentinaExcelente ubicación
Ubicación excelente, habitación cómoda.
La calidad del desayuno podría ser mejor dada la categoría del hotel.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
400 North Olive Street, Dallas, TX, United States
Guests rate the location 10.0 out of 10 — exceptional.
Nature
- Klyde Warren Park300 m
Top attractions
- Reunion Tower500 m
- Dallas Museum of Art600 m
- Perot Museum of Nature and Science900 m
- Dallas World Aquarium1.0 km
- The Sixth Floor Museum at Dealey Plaza1.3 km
- Deep Ellum2.0 km
Nearby
- Dallas Union Station600 m
Airports
- Dallas Love Field (DAL)9.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that self-parking and valet parking are possible at surcharge. The first 20 minutes of self-parking are free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sheraton Dallas Hotel
What time is check-in and check-out at Sheraton Dallas Hotel?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sheraton Dallas Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Sheraton Dallas Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Sheraton Dallas Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Sheraton Dallas Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Sheraton Dallas Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sheraton Dallas Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sheraton Dallas Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sheraton Dallas Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sheraton Dallas Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sheraton Dallas Hotel?
400 North Olive Street, Dallas, TX.
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