Shangri-La Ulaanbaatar
Hotel, 5-star19 Olympic Street, Sukhbaatar District-1, UlaanbaatarShow on map
Top rated
Guests rate it highest for location, value and food.
9.2181Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at 19 Olympic Street, Sukhbaatar District-1.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Indulge in the comfort of air-conditioned rooms with stunning mountain or city views, equipped with modern amenities and plush bathrobes for a relaxing stay.
Wellness and Leisure Unwind with a rejuvenating massage post-workout at the fitness center, complemented by the convenience of 24-hour front desk service and currency exchange facilities.
Prime Location Located just steps away from Sukhbaatar Square, with major attractions like Chinggis Khan Statue and National Museum of Mongolian History within walking distance, Shangri-La Hotel, Ulaanbaatar offers convenience and luxury for your stay in the vibrant city.
Book now for an unforgettable experience at Shangri-La Hotel, Ulaanbaatar, where luxury meets convenience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 181 guests who stayed here.
- Cleanliness8.3
- Service8.8
- Location9.8
- Rooms8.7
- Amenities9.3
- Value9.7
- Food & drink9.3
Guests mention
Beautiful locationExcellent breakfast options
BayarmaaUnited KingdomOverall very disappointed with our stay.
The location was great and also the building facility was great. The property was very clean.
The staff was poorly trained. The breakfast bread was stail and frozen. Didn't have any fresh bread.
alondongirlHONG KONGDisappointing
Given the hotel's international reputation and five-star rating, my expectations were high, but the experience fell short in several areas. Housekeeping was inconsistent: on one occasion, our room was not serviced, and…
FL630NAMUR, THE ARDENNES, WALLONIAThe finest hotel in Ulaanbaatar
A beautiful hotel in the centre of Ulaanbaatar, with exceptionally comfortable rooms. In our view, it is unquestionably the finest hotel in the city.
The terrace bar is particularly pleasant and also serves traditional…
peterklenkpvtPHILADELPHIA, PENNSYLVANIAGreat stay in Ulaanbaatar.
I stay in the SL every time I’m in Ulaanbaatar, but they outdid themselves this trip. Shout out to Nora in the 21st floor lounge for her attention to detail and friendly disposition, Sara in Food Services for looking…
YetAnotherLondonerLONDON, ENGLANDFour star at best.
It presents itself as a “5 star” hotel but, believe me, the only thing that is 5 star is the price. There is a buffet restaurant on the ground floor that is shabby: old tables, sticky to the touch, with chairs that are…
MoustaphaLBVery bad and unpleasant
Two days in a row without cleaning my room despite of several calls and notifications to the reception.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
19 Olympic Street, Sukhbaatar District-1, Ulaanbaatar
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shangri-La Ulaanbaatar
What time is check-in and check-out at Shangri-La Ulaanbaatar?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shangri-La Ulaanbaatar allow pets?
No — the property states that pets are not allowed.
Is there parking at Shangri-La Ulaanbaatar?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Shangri-La Ulaanbaatar have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Shangri-La Ulaanbaatar?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Shangri-La Ulaanbaatar have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Shangri-La Ulaanbaatar?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Shangri-La Ulaanbaatar have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Shangri-La Ulaanbaatar?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shangri-La Ulaanbaatar?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shangri-La Ulaanbaatar?
19 Olympic Street, Sukhbaatar District-1, Ulaanbaatar.
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