Top rated
Guests rate it highest for location, service and cleanliness.
9.23,391Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Rua Garibaldi, 152.
- Parking on siteAvailable at a charge the property sets.
Luxurious Amenities The Serrazul Hotel in Gramado offers a luxurious experience with a gym, indoor pool, and a games room. The elegantly decorated rooms feature modern amenities like Smart TVs, minibars, and air-conditioning.
Delicious Dining Start your day right with a delicious buffet breakfast filled with a variety of fresh fruits, breads, and cakes. The hotel's bar, located in a charming wooden structure, is the perfect spot to unwind after a long day of exploring.
Convenient Location Centrally located in Gramado, the Serrazul Hotel is just 8 km from Canela’s runway and 120 km from Porto Alegre’s international airport. With public parking available, you can easily explore the surrounding area hassle-free.
Experience luxury and convenience at Serrazul Hotel - book your stay now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Room service
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 3,391 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location10.0
- Rooms8.8
- Amenities8.8
- Value8.8
- Food & drink8.2
Guests mention
Friendly staffGreat location
LuizBrazilMelhor localização de Gramado.
Conforto, funcionários educados e prestativos, localização excelente.
Tudo perfeito.
LucasBrazilHotel perfeito , voltarei e ficarei la novamente, nota 10
EraldoBrazilHóspede se nesse hotel sem pensar ! Ele é incrível
Esse hotel é incrível !
Lindo, charmoso, limpo, atendimento impecável.
Não teve nada que me desagradou, foi tudo
Impecável !
CARIBONIUYUn sueño que todos deben vivir
Todo
Nada que decir
mateusBrazilNão valeu a pena
Conforto e atendimento estacionamento
Café da manhã decepcionante… 1 hr antes de acabar e faltando muita coisa. Sem nenhuma torta ou doce diferente como nas fotos.
Escolhi o serrazul pelo café mas me decepcionei muito
CristianeBrazilSomente da localização
Muito barulhento, quartos velhos, banheiro entupido
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Rua Garibaldi, 152, Gramado, Brazil
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Serrazul Hotel
What time is check-in and check-out at Serrazul Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Serrazul Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Serrazul Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Serrazul Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Serrazul Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Serrazul Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Serrazul Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Serrazul Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Serrazul Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Serrazul Hotel?
Rua Garibaldi, 152, Gramado.
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