Serrano Residencial Hotel
Hotel, 4-starRua Santa Rita, 399, Juiz de Fora, BrazilShow on map
Top rated
Guests rate it highest for service, location and value.
9.12,980Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.5 out of 10, at Rua Santa Rita, 399.
- Free parkingThe property states parking on site is free for guests.
Modern and Elegant Accommodation Serrano Residencial Hotel, centrally located in Juiz de Fora, offers modern and elegant rooms with parquet flooring, air conditioning, and minibars. Enjoy cable TV and a private bathroom for your comfort.
Delicious Dining Options Indulge in a buffet-style breakfast with a variety of sweet and savoury options at the hotel's restaurant. Delight in national and international cuisine specialties throughout the day.
Convenient Amenities and Nearby Attractions Benefit from free Wi-Fi in rooms and public areas. Explore the city with Cine-Theatro Central only 80 meters away, and Serrinha Airport a short 20-minute drive.
Book now to experience the perfect blend of comfort and convenience at Serrano Residencial Hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 2,980 guests who stayed here.
- Cleanliness8.5
- Service9.6
- Location9.5
- Rooms8.9
- Amenities8.4
- Value9.4
- Food & drink9.0
Guests mention
Bom atendimentoÓtima localizaçãoQuartos confortáveis
JoaoBrazilFim de semana em Juiz de Fora
Os quartos são espaçosos, a cama ampla. O café da manhã não compromete. É suficiente.
A smart tv do quarto merece um folder com instruções.
Maria EduardaBrazilPara a ocasião me atendeu muito bem, quartos limpos, funcionários muito agradáveis e prontos a ajudar.
Ambientes muito limpos e funcionários cordiais e solícitos.
Já estive hospedada no Serrano outras vezes e já fazia alguns anos que não me hospedava. Achei o hotel um pouco abandonado em questão de infraestrutura, o café…
João VitorBrazilBoa estadia.
Bom café da manhã, ótima localização, quarto e cama confortáveis.
O barulho das portas dos quartos batendo é bem forte, e a acústica do quarto não é tão boa.
Outra coisa que nos incomodou, foi o fato de uma funcionária…
MonicaBrazilLocalização, estacionamento amplo.
Demora na reposição dos alimentos no café da manhã, quarto com cheiro de mofo.
CynthiaBrazilEstadia regular
Praticidade e localização
Café da manhã com poucas opções
Deixou a desejar
Julio CezarBrazilExcelente localização, central para todos os shoppings, qualidade muito boa, a facilidade de ter um restaurante e estacionamento no hotel faz muita diferença.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Rua Santa Rita, 399, Juiz de Fora, Brazil
Guests rate the location 9.5 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Serrano Residencial Hotel
What time is check-in and check-out at Serrano Residencial Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Serrano Residencial Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Serrano Residencial Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Serrano Residencial Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Serrano Residencial Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Serrano Residencial Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Serrano Residencial Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Serrano Residencial Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Serrano Residencial Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Serrano Residencial Hotel?
Rua Santa Rita, 399, Juiz de Fora.
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