Exceptional
One of our highest-scored stays, according to its guests.
9.641Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Outdoor Pool and Terrace Dining and Bar Options Convenient Amenities Book your stay at Serena Villa in Hoi An now and enjoy a refreshing blend of comfort and convenience.
What this place offers
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Porter/bellhop
- Express check-out
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Braille or raised signage
- Parking (limited spaces)
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 41 guests who stayed here.
Verified travelerSpacious rooms , good pool , would be good to have tea and coffee in room , funny their was a jug to boil water but not cups or coffee/tea , new owners way to save money , but overall great hotel
hyejin추천합니다.
저는 정말 만족했어요.
가격이 저렴해서 별로 기대하지 않고 갔는데 숙소도 넓고 욕조도 크고 깨끗하게 관리되는 것이
눈에 보일 정도였습니다.
직원들도 모두 친절하고 조식도 맛있었어요.
다음에 가게 된다면 일주일이상 오래 머물고 싶은 숙소에요
NorrisSets an example for what other hotels should be
The staff all around was great, always welcoming and helpful. Quyen in particular was who I dealt with most and should definitely be commended for her presence and abilities. The breakfast provided daily in my opinion…
Kit YingThe room is big and beauty but inconvenience location.
PeterFriendly country living
What a wonderful little gem the family run business was just perfect not to far out of town and not in the hussell and bussell of the old town easy bike ride to every thing friendly well serviced good breakfast
MEI올드타운에서 떨어진 거리지만 호텔만큼만은 최고 였습니다 호이안 다시가게된다면 다시 이곳에 머물고 싶어요 믿고예약하셔도 될것같습니다
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.
Where you’ll be
362 Corner Cua Dai Street, Hoi An, Viet Nam
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 02:30 PM
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Serena Villa
What time is check-in and check-out at Serena Villa?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Serena Villa allow pets?
No — the property states that pets are not allowed.
Is there parking at Serena Villa?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Serena Villa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Serena Villa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Serena Villa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Serena Villa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Serena Villa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Serena Villa?
362 Corner Cua Dai Street, Hoi An.
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