Serena Hotel

Hotel, 4-starJl. Jalan Marjuk No 4 – 6, Bandung, IndonesiaShow on map

You won’t be charged yet

Free parkingThe property states parking on site is free for guests.

Luxurious Amenities Pamper yourself with onsite massages or enjoy the complimentary wireless internet and concierge services at Serena Hotel.

Delicious Dining Options Indulge in a delightful meal at the hotel's restaurant, Rena Resto, or opt for room service during limited hours for a cozy night in.

Convenient Services and Location Benefit from dry cleaning, a 24-hour front desk, and complimentary airport shuttle at this centrally located Bandung hotel, just minutes away from popular attractions.

Book your stay at Serena Hotel now and experience luxury and convenience at its best!

What this place offers

Free WiFi
Free Parking
24-hour front desk
Laundry
Luggage storage
Dry cleaning
Concierge service
Wheelchair accessible
Spa/wellness center services
Free airport transportation

Rooms

Where you’ll be

Jl. Jalan Marjuk No 4 – 6, Bandung, Indonesia

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-out by 11:00 AM

No children

No pets

Free parking on site

General. No elevators

General. Staff temperature checks are conducted regularly

General. No cribs (infant beds) available

General. Commonly-touched surfaces are cleaned with disinfectant

General. Property does not require health documentation at check-in

General. Property confirms they are implementing enhanced cleaning measures

Pets. Pets not allowed

General. Cashless transactions are available

General. Staff wears personal protective equipment

General. Contactless check-in is available

General. Essential workers only - NO

General. Property confirms they are implementing guest safety measures

General. Temperature checks are available to guests

General. Social distancing measures are in place

General. Property is cleaned with disinfectant

General. Electrostatic spray is used for disinfection

General. No rollaway/extra beds available

General. Professional property host/manager

General. Contactless check-out is available

General. Guests are provided with free hand sanitizer

General. Property does not offer onsite COVID-19 testing

General. Masks are compulsory at the property

General. Gap period enforced between guest stays - 24 hours

General. Contactless food service / room service is available

General. Shield between guests and staff in main contact areas

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Serena Hotel

What time is check-in and check-out at Serena Hotel?

Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Serena Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Serena Hotel?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Serena Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Serena Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Serena Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Serena Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Serena Hotel?

Jl. Jalan Marjuk No 4 – 6, Bandung.

Guest review categories are not on this page yet — the supplier gives an overall score but no breakdown for this property, and we would rather show nothing than invent the bars. Call (888) 789-8585 and we’ll read you what the property says.

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