Places to stayPozuelo de Alarcón
Sercotel Pozuelo
Hotel, 4-starCamino de las Huertas, 2, Pozuelo de Alarcón, SpainShow on map
Fabulous
Guests rate it highest for service, location and value.
8.92,218Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Camino de las Huertas, 2.
- Parking on siteAvailable at a charge the property sets.
Convenient Location Hotel Sercotel Pozuelo is strategically located in central Pozuelo de Alarcón, providing easy access to both the N-VI motorway and the M-40 Madrid ring road. This prime location ensures seamless travel for guests looking to explore Madrid and its surroundings.
Abundant Amenities Guests at Hotel Sercotel Pozuelo can enjoy a range of amenities nearby, including a large shopping mall, sports centers, a public park, a spa, and an auditorium. Whether you're in the mood for shopping, relaxation, or entertainment, the hotel's surroundings offer something for everyone.
Modern Comfort The hotel offers air-conditioned rooms with free Wi-Fi, providing a comfortable and convenient stay for guests. After a day of exploring the vibrant city of Madrid, guests can unwind in the cozy rooms equipped with essential amenities.
Book your stay at Hotel Sercotel Pozuelo now and experience the perfect blend of convenience and comfort during your visit to Madrid!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Family rooms
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 2,218 guests who stayed here.
- Cleanliness8.9
- Service9.7
- Location9.4
- Rooms8.4
- Amenities8.5
- Value9.1
- Food & drink7.9
Guests mention
Great staff attention and professionalism.Excellent cleanliness and comfortable rooms.
MariCarmenSpainEl personal
Los colchones y las sábanas no estaban a la altura de un hotel de 4 estrellas
JohnUnited KingdomExcellent for a night's stay. Not the Ritz but clean, good location and very helpful staff.
Staff we all very helpful.
Good location and good paid parking
Drinks selection was basic in the room I.e. coffee and tea.
A bottle of water free of charge would be nice.
IsabelSpainHotel excepcional, recepcionista muy atenta y profesional.
Todo perfecto, habitación muy acogedora
Nada
CarlaSpainLa habitación es amplia y cómoda. Todo limpio y moderno.
SilviaSpainGenial!
Todo ya es la segunda vez que nos alojamis y todo genial!
Nada
MerceSpainExcelent
La situacio i el tracte del personal
Tot m’ha agradat
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Camino de las Huertas, 2, Pozuelo de Alarcón, Spain
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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When booking more than 4 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sercotel Pozuelo
What time is check-in and check-out at Sercotel Pozuelo?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sercotel Pozuelo allow pets?
No — the property states that pets are not allowed.
Is there parking at Sercotel Pozuelo?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Sercotel Pozuelo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sercotel Pozuelo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sercotel Pozuelo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sercotel Pozuelo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sercotel Pozuelo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sercotel Pozuelo?
Camino de las Huertas, 2, Pozuelo de Alarcón.
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