Ser Casasandra Boutique Hotel

Hotel, 5-starCalle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310, Isla Holbox, MexicoShow on map

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Top rated

Guests rate it highest for service, food and value.

Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.2 out of 10, at Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Amenities for Relaxation Indulge in massages, body treatments, and facials. Enjoy the private beach and outdoor pool. Complimentary Wi-Fi, concierge services, and babysitting available.

Delicious Dining and Refreshing Drinks Taste exquisite dishes at Esencia restaurant. Sip on drinks at the beach bar, poolside bar, or one of the lounges. Room service and daily breakfast options.

Elegant Rooms with Premium Comfort Stay in uniquely decorated guestrooms with free minibar items and espresso makers. Relax on a pillowtop bed with Egyptian cotton sheets. Rainfall showers and designer toiletries in the private bathrooms.

Treat yourself to a luxurious waterfront stay at Ser Casasandra Boutique Hotel - book now for a memorable experience!

What this place offers

Gift shops or newsstand
Snorkeling nearby
Surfing/bodyboarding nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Breakfast available (surcharge)
Scooter/moped rentals nearby
Library
Safe-deposit box at front desk

Rooms

9.2

Top rated

Rated 9.2 out of 10 by 89 guests who stayed here.

Cleanliness8.2
Service9.7
Location9.2
Rooms9.2
Amenities9.2
Value9.3
Food & drink9.7

Guests mention

Excellent serviceGreat foodCozy atmosphere

ely
September 2025
Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente.
979verenar
June 2025
Nice and cozy boho hotel
We really enjoyed our stay at Ser Casasandra. The pre communication with the reservation was very reliable, friendly and guest oriented. The food at the restaurant as well as the beach bar is absolutely amazing! The…
PAULINA
June 2025Family
Beautiful hotel and the staff was so friendly.
DannymuccioUnited Kingdom
June 2025
One word > perfect!
My and my partner stayed at Ser Cassandra and we are so glad we chose this hotel over a few others. Theres a lot of choice there but if you are looking for location, food, tranquility and a home away from home then this…
NeofelisUnited Kingdom
June 2025
Enjoyable jungle island stay
Excellent hotel. Very comfortable and spacious rooms. I lived the fact that it’s not a lot of rooms and they are well spaced out so you get the feeling of being separate to every other room (rooms don’t face each other).…
B6089WWmarkb
April 2025
Wow!
From the greeting at the beginning, the beautiful room, crisp cleanliness(despite nearby beach!) to the especially friendly and helpful staff we were thoroughly wowed by Ser Casasandra. We are already dreaming or…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310, Isla Holbox, Mexico

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 11:00 PM

Check-out by 12:00 PM

No children

No pets

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

Pets. Pets not allowed

General. Cashless transactions are available

Accessibility. No elevators

General. Professional property host/manager

General. Gap period enforced between guest stays - 24 hours

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Pool access available from 9 AM to 6 PM. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Ser Casasandra Boutique Hotel

What time is check-in and check-out at Ser Casasandra Boutique Hotel?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Ser Casasandra Boutique Hotel allow pets?

No — the property states that pets are not allowed.

Does Ser Casasandra Boutique Hotel have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Ser Casasandra Boutique Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Ser Casasandra Boutique Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Ser Casasandra Boutique Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Ser Casasandra Boutique Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Ser Casasandra Boutique Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Ser Casasandra Boutique Hotel?

Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310, Isla Holbox.

Other places we book in Isla Holbox

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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