Satama Hotel
Hotel, 4-starRue 29 B Prolongée, Cap-Haitien, Cap-HaitienShow on map
Very good
Guests rate it highest for location, amenities and service.
8.4124Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Rue 29 B Prolongée, Cap-Haitien.
Recreational Opportunities and Scenic Views - Immerse yourself in relaxation by enjoying the outdoor pool, terrace, and garden, offering a perfect blend of leisure and nature.
Delicious Dining and Refreshing Drinks - Indulge in exquisite meals at the hotel's restaurant or savor the convenience of room service. Quench your thirst with a diverse selection of beverages at the bar/lounge.
Convenience and Comfort - Benefit from complimentary Wi-Fi, concierge services, and amenities like dry cleaning, a 24-hour front desk, and luggage storage. With air-conditioned rooms equipped with modern essentials, including flat-screen TVs and safes, Satama Hotel ensures a comfortable stay.
Book your stay at Satama Hotel now to enjoy a luxurious retreat by the sea in Cap-Haitien!
What this place offers
- Elevator
- Safe-deposit box at front desk
- Porter/bellhop
- Tours/ticket assistance
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Banquet hall
- Free WiFi
- 24-hour front desk
Rooms
8.4
Very good
Rated 8.4 out of 10 by 124 guests who stayed here.
- Cleanliness7.3
- Service8.7
- Location9.3
- Rooms8.2
- Amenities8.8
- Value7.2
- Food & drink7.8
126limPass
I had booked this getaway months prior through a 3rd party as I normally have done in the past. Weeks prior, I began receiving emails to make a payment to secure my reservation (wasn't stated on the site at the time of…
isaaca529Waste of money! Not worth the view
Do not fall for the pics posted up! I booked through the site months in advance with a credit card. A few weeks before my trip they said my booking wasn't confirmed and I had to Zelle the payment! The worst customer…
615robinnDon't Turn on the Bathroom Lights Late Night or Early Morning
Room 103. The room was partially clean. The table tops were not. When we showered water was all over the floor. We were there for 6 it's. July 1 thr 7 2025. Late night early morning July 4 to 5 I wet to the bathroom…
K9911EVmarcolStay at Satama Hotel
PROs;
Good location, big rooms, friendly staff, nice view of the city, very clean swimming pool, stable wi-fi.
CONs:
Basic breakfast, elevators do not work, limited options at restaurant, POS for payment with credit…
beckyrose10United StatesFriday the 13th
Upon arrival, this was a nightmare. We waited for our room only for it to be filthy. We told the front desk that we would need another room. Safe and phone were not working and had to get another one. Finally the third…
safetripshaitiHTSatama Hotel Experience
Satama Hotel features a restaurant, outdoor swimming pool, a bar and garden. They have good services with a good staff. It is located in Cap-Haitien from the mountain around Carénage. Satama is one of the best place to…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Rue 29 B Prolongée, Cap-Haitien, Cap-Haitien
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
No children
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No pets
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Guest type. Essential workers only - NO
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Satama Hotel
What time is check-in and check-out at Satama Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Satama Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Satama Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Satama Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Satama Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Satama Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Satama Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Satama Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Satama Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Satama Hotel?
Rue 29 B Prolongée, Cap-Haitien, Cap-Haitien.
Other places we book in Cap-Haitien
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
