7.9 · Good281 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 8.0 out of 10, at Praça Washington, 31.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation Santos Hotel, strategically situated near Orquidario de Santos Garden and Praia do José Menino Beach, offers elegantly decorated rooms with essential amenities like TV, air conditioning, and a minibar. The private bathrooms are equipped with showers for your convenience.
Convenient Facilities Enjoy seamless connectivity with complimentary Wi-Fi access throughout the property. Benefit from the round-the-clock assistance of the friendly staff at the 24-hour front desk, ensuring a stress-free stay.
Prime Location With its proximity to Gonzaga Beach and Monte Serrat, Santos Hotel provides easy access to popular attractions. Additionally, being just 61 km from Guarulhos Airport, your travel arrangements are made hassle-free. Book your stay at Santos Hotel now for a memorable experience.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Terrace
- Family rooms
- Garden
- Pets allowed
Rooms
7.9
Good
Rated 7.9 out of 10 by 281 guests who stayed here.
- Cleanliness7.0
- Service8.4
- Location8.0
- Rooms7.4
- Amenities7.5
- Value8.4
- Food & drink8.5
Guests mention
Friendly staffGood breakfastFair pricing
marceloBrazilDo café da manhã simples
Cama pequena, travesseiros ruins, lençóis de baixa qualidade
SibeleBrazilQuarto agradável, café da manhã bem feito, funcionária Rita da copa muito atenciosa e educada.
O hotel fica entre duas ruas muito barulhentas, a noite quase impossível de dormir, não foi informado ném pelo Booking e…
MarileneBrazilCafé da manhã e o bom atendimento
ArleneBrazilPra minha família nao voi legal minha irmã 67 anos meu cunhado 80 e estava cherando mofo e eles tem rinite minha sobrinha de 45 anos também nao passou bem por conta do mofo
JosineideBrazilO atendimento dos funcionários
Principalmente da Márcia
Um querida
Quando eu fiz a pesquisa coloquei uma criança de 13anos e qdo feichei a reserva
Veio a msg falando criança gratis(achei-o estranho)
Quando cheguei no…
CamilaBrazilA educação e gentileza dos funcionários.
Amamos o dono que ela estava e a Márcia maravilhosa! Com certeza um dia vamos voltar lá devido a esse atendimento e carinho que foram com a gente.
E muito bem localizado!
Único…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Praça Washington, 31, Santos, Brazil
Guests rate the location 8.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Santos Hotel
What time is check-in and check-out at Santos Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Santos Hotel allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Santos Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Santos Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Santos Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Santos Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Santos Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Santos Hotel?
Praça Washington, 31, Santos.
Other places we book in Santos
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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