Santa Helena Plaza
Hotel, 4-starGaleana, 34. Colonia Centro, Oaxaca City, MexicoShow on map
Very good
Guests rate it highest for location, service and cleanliness.
8.51,062Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Galeana, 34. Colonia Centro.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located just 2 minutes’ walk from Basilica de Nuestra Señora de la Soledad, our Oaxaca Santa Helena Plaza hotel offers easy access to key attractions in the city.
Relaxing Amenities Guests can enjoy the outdoor pool and sun terrace, perfect for unwinding after a day of sightseeing. The 24-hour reception ensures convenience with luggage storage and tour assistance.
Authentic Dining Experience Indulge in regional Oaxacan cuisine at our on-site restaurant, offering traditional moles and serving meals throughout the day.
Experience the best of Oaxaca with us. Book your stay now and create unforgettable memories!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Swimming pool
- 24-hour front desk
- Terrace
- Family rooms
- Luggage storage
Rooms
8.5
Very good
Rated 8.5 out of 10 by 1,062 guests who stayed here.
- Cleanliness8.3
- Service9.3
- Location9.3
- Rooms7.8
- Amenities8.3
- Value8.3
- Food & drink7.8
Guests mention
CleanFriendly staffGood locationNice amenities
KarlaMexicoLa ubicación y la comodidad
Se le informó al personal en múltiples ocasiones que la pantalla no funcionaba y nunca solucionaron el problema
NayadeMexicoPersonal muy amable! todo esta cerca!
La ubicacion muy centrica y la atencion del personal muy amables!
EmilyCRBonito lástima mi pérdida con la ubicación que me envió booking con Waze
Piscina al por mayor y difícil de salir
El Waze me envió a una zona no muy segura de muchos mercados y difícil de salir Aldo está malo con el Waze un taxi que pagué me tuvo que guiar
ESLI DANAEMexicoTiene buena ubicación y habitaciones de muy buen tamaño y espaciosas, tiene aire acondicionado, alberca, estacionamiento
Todo. Las habitaciones, la ubicación, el estilo.
bernardo flores lehemanMexicoLa atención del personal
PabloChileLa ubicación
El baño no olía bien
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Galeana, 34. Colonia Centro, Oaxaca City, Mexico
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Santa Helena Plaza
What time is check-in and check-out at Santa Helena Plaza?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Santa Helena Plaza allow pets?
No — the property states that pets are not allowed.
Is there parking at Santa Helena Plaza?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Santa Helena Plaza have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Santa Helena Plaza have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Santa Helena Plaza?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Santa Helena Plaza?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Santa Helena Plaza?
Galeana, 34. Colonia Centro, Oaxaca City.
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