Top rated
Guests rate it highest for location, service and value.
9.376Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Erg chebi Merzouga.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
SANDSTAR PALACE offers a luxurious stay in Merzouga with a garden, terrace, and a restaurant and bar on-site. The selected rooms come with a kitchen equipped with modern amenities like a fridge and a microwave, ensuring a comfortable and convenient stay for guests.
Multilingual Support
The hotel boasts a multilingual staff fluent in Arabic, English, Spanish, and French, available at the reception to assist guests in planning their stay. This personalized service adds a welcoming touch and ensures effective communication for a seamless experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 76 guests who stayed here.
- Cleanliness8.8
- Service9.8
- Location10.0
- Rooms8.8
- Amenities9.3
- Value9.3
- Food & drink8.7
Guests mention
Beautiful locationFriendly staffComfortable amenities
MagdalenaPolandPrzyznam, że czytając wcześniejsze opinie, nieco obawiałam się pobytu w tym hotelu i brałam pod uwagę zmianę rezerwacji. Jak się okazało – zupełnie niepotrzebnie. Hotel okazał się rewelacyjny! Personel jest nienachalny,…
ValentinGermanyToll
Das Zimmer war sehr schön, das Bett war nicht zu weich und nicht zu hart. Das Abendessen war fantastisch und ist sehr zu empfehlen. Die Mitarbeiter waren sehr freundlich, insbesondere mohamed. Die Nähe zu den Dünen war…
FaizIndiaIt's an epic spot with sand dunes by the sitout and pool.
Staff are extremely friendly, polite and helpful and the rooms are spacious
MohcineMoroccoJ'ai particulièrement apprécié l’emplacement, l’accueil chaleureux, la propreté ainsi que la gentillesse et la disponibilité du personnel. Une mention spéciale à M. Hassan, Houssine et Mohammed, ainsi qu’à la dame qui…
el badraouiMoroccoThe staff are amazing ...
MichaelMoroccoLa chambre était correcte
Il faudrait mettre des personnes qualifiés à l'accueil et pour les autres services.
La piscine n'est vraiment pas propre.
Les jeunes qui gère là-bas ne sont pas agréable.
200dh pour un repas…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Erg chebi Merzouga, Merzouga, Morocco
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about SANDSTAR PALACE
What time is check-in and check-out at SANDSTAR PALACE?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does SANDSTAR PALACE allow pets?
No — the property states that pets are not allowed.
Is there parking at SANDSTAR PALACE?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does SANDSTAR PALACE have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does SANDSTAR PALACE have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at SANDSTAR PALACE?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book SANDSTAR PALACE?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is SANDSTAR PALACE?
Erg chebi Merzouga, Merzouga.
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