Sandals Guest House

Guest hou, 5-star39 Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320, Umhlanga, South AfricaShow on map

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9.6 · Exceptional20 reviews

Check-in from 2:00 PMCheck-out by 10:00 AM.
Very good locationGuests rate the location 8.1 out of 10, at 39 Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320.
Breakfast availableIncluded on some rates — the board is shown on each room.

Recreation Opportunities

Take advantage of the outdoor pool, terrace, and garden for a relaxing stay.

Dining and Drinks

Choose from a snack bar, room service, bar/lounge, or poolside bar for your dining and beverage needs.

What this place offers

Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Front desk (limited hours)
Tours/ticket assistance
Wheelchair accessible parking
Snack bar/deli
Free self parking
Airport transportation - pickup (surcharge)
Free full breakfast

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 20 guests who stayed here.

Cleanliness7.5
Service8.3
Location8.1
Rooms7.8
Amenities7.2
Value6.9
Food & drink7.3

Guests mention

Friendly staff

Cynthia
March 2025
The staff were so accommodating!
Morne
October 2024
Had a fantastic time at Sandals guest house.
Room was amazing , clean and big and spacious with all necessary facilities.
Started everyday with delicious cooked breakfast.
Thanks to owners also for personal care and…
Kyle
September 2024
Loved Everything ! Keep doing what you’re doing
Kyle
August 2024
Friendly, Fantastic hosts. Would highly recommend this Guesthouse to everybody.
Elizabeth D
June 2024
I love the place. Lovely fountain ouside my roim. Owner was personable. Great restaurants and bars and bank ATMs just a bit down the road. Easy walk.
Kyle
July 2023
Perfect for us in every way!

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated September 2025.

Where you’ll be

39 Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320, Umhlanga, South Africa

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 10:00 PM

Check-out by 10:00 AM

No children

No pets

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 5 AM - 11 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

Pets. Service animals not allowed

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

Guest type. Essential workers only - NO

Accessibility. No elevators

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

Children and extra beds. Children not allowed

General. Property is cleaned with disinfectant

General. Social distancing measures are in place

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

The seasonal pool will be open from January to December. Children 11 years old and younger are not permitted at this property. No pets and no service animals are allowed at this property. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Sandals Guest House

What time is check-in and check-out at Sandals Guest House?

Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Sandals Guest House allow pets?

No — the property states that pets are not allowed.

Is there parking at Sandals Guest House?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Sandals Guest House have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Sandals Guest House?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Sandals Guest House have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Sandals Guest House have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Sandals Guest House?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Sandals Guest House?

39 Chartwell Drive, Umhlanga, KwaZulu-Natal, 4320, Umhlanga.

Other places we book in Umhlanga

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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