Sanctuary Mandela
Hotel4 13th avenue Houghton estate, Johannesburg, South AfricaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
10.0115Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 4 13th avenue Houghton estate.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Sanctuary Mandela offers an outdoor swimming pool, garden, restaurant, and bar for a truly relaxing stay. The 24-hour front desk, concierge service, and free WiFi ensure guests' needs are met promptly and efficiently.
Comfortable Accommodation Guests can expect air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and private bathroom. The cozy rooms with bed linen and towels provide a comfortable retreat after a day of exploring Johannesburg.
Delicious Dining Options Start your day with a scrumptious breakfast at Sanctuary Mandela, offering à la carte, continental, or Full English/Irish options. Whether you prefer a light bite or a hearty meal, the on-site restaurant caters to all tastes.
Experience luxury and comfort at Sanctuary Mandela. Book your stay now for an unforgettable experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
10.0
Exceptional
Rated 10.0 out of 10 by 115 guests who stayed here.
- Cleanliness10.0
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink10.0
Guests mention
Excellent serviceBeautiful locationComfortable roomsDelicious food
LauriFinlandGreat place, forth it, value for money,
Hospitality was excellent, great place of character, staff with charm!
Sound proofing was pretty awful, need earplugs !
MoeketsiSouth AfricaWould definitely stay there again.
The service and friendly staff.
All was excellent.
Lee-AnnSouth Africagood
Found dinner expensive
n/a
LynnUnited StatesStaying at Sanctuary Mandela is an experience to remember!
Staying at Sanctuary Mandela was an exceptional experience on all counts. The staff was so friendly , helpful, and knowledgeable. The restaurant was a culinary delight. Nelson Mandela’s life stories are reflected…
MartinFranceMerveilleux séjour dans ce sublime hôtel chic et classe
Tout! Une maison magnifique, le personnel aux petits soins (mention spéciale pour Sibuca le barman passionné), la visite du lieu avec l’histoire de Nelson Mandela. Cet hôtel est absolument extraordinaire !
Rien, tout est…
MoekaJapanすべてが期待以上でした。おもてなしが温かく、居心地がとてもよかったです。朝食はおいしすぎて夕食も食べに帰ってきました。お願いしたら館内ツアーもしてくれます。非の打ちどころがないです。
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
4 13th avenue Houghton estate, Johannesburg, South Africa
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sanctuary Mandela
What time is check-in and check-out at Sanctuary Mandela?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sanctuary Mandela allow pets?
No — the property states that pets are not allowed.
Is there parking at Sanctuary Mandela?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Sanctuary Mandela have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Sanctuary Mandela?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Sanctuary Mandela have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sanctuary Mandela?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sanctuary Mandela have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sanctuary Mandela?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sanctuary Mandela?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sanctuary Mandela?
4 13th avenue Houghton estate, Johannesburg.
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