Sanctuary Hotel

Hotel, 3-star78th, between 36-37, Maharaungmyae Township, Mandalay, 11111, MandalayShow on map

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8.4 · Very good20 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Breakfast availableIncluded on some rates — the board is shown on each room.

Rooftop Terrace with Spectacular Views

Enjoy the stunning views from our rooftop terrace and take advantage of amenities like complimentary Wi-Fi and concierge services.

Delicious Dining Options

Indulge in delectable meals at our 2 restaurants or opt for room service and snacks at our coffee shop/cafe. Unwind with a drink at the bar/lounge and start your day right with a complimentary buffet breakfast.

What this place offers

Elevator
ATM/banking
Gift shops or newsstand
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Porter/bellhop
Tours/ticket assistance
Wheelchair accessible parking

Rooms

8.4

Very good

Rated 8.4 out of 10 by 20 guests who stayed here.

Jonathan
April 2020
Good Stay
Good locations, close to famous gold leaf workshops, close walk to the train station. Hotel is very new rooms in good condition, cool roof top bar with puppet show. Good food.
Verified traveler
December 2019
We didn’t stay as condition unacceptable. Smelly room, dirty towels, gaps around window, very noisy.
Mini
December 2019
Very accommodating staff and nice clean rooms. Location is not close to main attractions but not far either.
M C
November 2019
Central for visiting most sites. Near to Station.
Loved this hotel. Easy to get to from the airport and a great welcome from the reception staff. Arrived slightly early so room was not ready for occupation. Supplied with cold fruit juice while we waited. Room was…
CasandraG
November 2019
Great Hotel.
Staff is really friendly and helpful. Good location.
Drinks and food are a little expensive, priced in US dollars, but breakfast is included and it's really good!
Lukshmi
October 2019
Advise not to stay here
No hot water, the air conditioning can't be turned on until some time after you come in and turns off sporadically, and the staff aren't trustworthy. Also as the other reviews say it's quite loud. Linens don't appear…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

78th, between 36-37, Maharaungmyae Township, Mandalay, 11111, Mandalay

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

No children

No pets

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Sustainability Certifications. Property confirms they are implementing guest safety measures

Children and extra beds. No rollaway/extra beds available

Check-in & Check-out. Contactless check-out is available

Covid. Property follows sanitization practices of COVID-19 Guidelines (WHO)

General. Guests are provided with free hand sanitizer

General. Staff temperature checks are conducted regularly

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Staff wears personal protective equipment

General. Temperature checks are available to guests

Covid. Property does not offer onsite COVID-19 testing

General. Food service has been amended for enhanced safety

General. Property is cleaned with disinfectant

General. Reservation might be required for some facilities onsite

General. Social distancing measures are in place

General. Professional property host/manager

Children and extra beds. No cribs (infant beds) available

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

Health & Safety. Property does not require health documentation at check-in

General. Shield between guests and staff in main contact areas

General. Masks are compulsory at the property

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Children may not be eligible for complimentary breakfast. Contactless check-out is available. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Sanctuary Hotel

What time is check-in and check-out at Sanctuary Hotel?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Sanctuary Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Sanctuary Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Sanctuary Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Sanctuary Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Sanctuary Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Sanctuary Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Sanctuary Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Sanctuary Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Sanctuary Hotel?

78th, between 36-37, Maharaungmyae Township, Mandalay, 11111, Mandalay.

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