San Agustin Urubamba & Spa

Hotel, 4-starAv. Ferrocarril SN, Urubamba, Cusco, 84, Urubamba, PeruShow on map

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7.6 · Good50 reviews

Check-in from 12:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.1 out of 10, at Av. Ferrocarril SN, Urubamba, Cusco, 84.
Breakfast availableIncluded on some rates — the board is shown on each room.

Relax and Unwind: Indulge in the sauna and seasonal outdoor pool at San Agustin Urubamba & Spa, perfect for unwinding after a day of exploring.

Delicious Dining Options: Enjoy lunch or dinner at Naranjachallo or opt for cozy room service. Don't miss the complimentary full breakfast to start your day right.

Convenience at Your Fingertips: With amenities like complimentary Wi-Fi, concierge services, and a business center, we ensure your stay is seamless from start to finish. Book now for an unforgettable experience!

What this place offers

Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Meeting rooms
Smoke-free property
Pool umbrellas
Tours/ticket assistance
Snack bar/deli
Parking (limited spaces)

Rooms

7.6

Good

Rated 7.6 out of 10 by 50 guests who stayed here.

Cleanliness7.5
Service8.3
Location8.1
Rooms7.8
Amenities7.2
Value6.9
Food & drink7.3

Guests mention

Lovely room with very comfy bedsLovely grounds to sit and relax inFresh honey and fruits at breakfastLots of food choices for breakfast and dinnerHelpful staffGreat location for Ollantaytambo station

patel
November 2024
I’m not happy with staff service and behaviour. The location was good to stay but car parking issue and there was not any help in finding travel information and guideline
Anders
January 2024
Slidt hotel med venligt personale
Slidt motel med værelse fra 1970’erne! Sødt personale men urimeligt at forlange 30 $ for udtjekning kl 12.00!
WenHui
August 2022
You pay what you get for i guess. I booked 2 rooms. One we found roaches, another, bathroom sink was clogged. But the whole resort is nice
Rchard
July 2022
Very pleasant experience. Hotel is fairly far from the town but it is a cheap (4 Soles) ride in by mototaxi.
MILAGRITOS
January 2022
Cerca a la ciudad de Urubamba
El hotel está cerca a la ciudad y en general es bueno, el desayuno es limitado pero por el precio considero que está bien, el personal es atento; pero deben mejorar el área de la recepción que no se ve muy aseada y los…
Verified traveler
January 2020
Sliten men fint

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.

Where you’ll be

Av. Ferrocarril SN, Urubamba, Cusco, 84, Urubamba, Peru

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:00 PM until 12:00 AM

Check-out by 10:00 AM

No children

No pets

No smoking anywhere on the property

Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Children and extra beds. No rollaway/extra beds available

Pets. Service animals not allowed

Check-in & Check-out. Contactless check-out is available

General. Cashless transactions are available

Accessibility. No elevators

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance. According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies. The seasonal pool will be open from January to December. Pool access available from 7:00 AM to 4:30 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about San Agustin Urubamba & Spa

What time is check-in and check-out at San Agustin Urubamba & Spa?

Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does San Agustin Urubamba & Spa allow pets?

No — the property states that pets are not allowed.

Is there parking at San Agustin Urubamba & Spa?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does San Agustin Urubamba & Spa have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at San Agustin Urubamba & Spa?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does San Agustin Urubamba & Spa have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at San Agustin Urubamba & Spa?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at San Agustin Urubamba & Spa?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book San Agustin Urubamba & Spa?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is San Agustin Urubamba & Spa?

Av. Ferrocarril SN, Urubamba, Cusco, 84, Urubamba.

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