Very good
Guests rate it highest for service, food and location.
8.41,691Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at Avenida del Ravell, 3.
- Parking on siteAvailable at a charge the property sets.
Mountain Chalet Setting Rutllan & Spa, nestled in a traditional mountain chalet, provides a cozy retreat in La Massana, offering easy access to Pal-Arinsal ski resort in winter and lush gardens with a heated outdoor pool in summer.
Comfortable Accommodations The exterior-facing rooms are well-equipped with modern amenities including a flat-screen TV, heating, safe, and minibar. The bathrooms are stocked with complimentary toiletries and a relaxing bath.
Gourmet Dining and Relaxation Indulge in traditional meals at the hotel's Alpine-styled restaurant, surrounded by charming wood paneling. After a day of adventure, unwind at the spa and wellness center, available for a fee.
Book now to experience the perfect blend of mountain charm and relaxation at Rutllan & Spa.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.4
Very good
Rated 8.4 out of 10 by 1,691 guests who stayed here.
- Cleanliness8.1
- Service9.0
- Location8.6
- Rooms7.6
- Amenities8.3
- Value8.5
- Food & drink8.7
Guests mention
Great locationFriendly staffComfortable bedsSpacious roomsExcellent breakfast
Aleksey SmyrnovCanadaNice
Nice location, especially if you are going to use the gondola
No A/C in the rooms when it can be pretty hot outside
KathleenAustriaFür Wanderungen und für einen Kurztrip perfekt
Sehr nettes und freundliches Personal. Frühstück war gut und reichlich. Der Frühstücksraum sehr ordentlich. Haben am letzten Tag sogar ein Lunchpaket erhalten, weil wir sehr früh abgefahren sind. Tolle Lage, direkt an…
jacquesFranceLe séjour en restauration était super !!
J’aurais souhaité une chambre un peu plus grande !
Un peu vétuste
FedericoSpaintodo
JohnUnited KingdomGreat location for a break
Good location and value
AleksandrSpainBreakfast was decent, the SPA center was good (although it costs extra), and the rooms and beds were comfortable. Great location!
The SPA is not included and costs around €14 per person per day.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Avenida del Ravell, 3, La Massana
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
The spa costs EUR 14 per person per day. Spa opens from 15 to 17 hrs for children and from 17 to 21hrs for adults only. Gala Dinner is not included in the room rate for stays on 31 December. Please note that the only pets allowed are dogs. When traveling with dogs, please note that an extra charge of EUR15 per pet under 10kg per night applies. In case the dog is 10kg or more, the extra charge is EUR30 per pet per night instead. Please note that a maximum of 1 pet per room is allowed. Dogs do not have access to the dining room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Rutllan & Spa
What time is check-in and check-out at Rutllan & Spa?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Rutllan & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Rutllan & Spa?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Rutllan & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Rutllan & Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Rutllan & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Rutllan & Spa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Rutllan & Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Rutllan & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Rutllan & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Rutllan & Spa?
Avenida del Ravell, 3, La Massana.
Other places we book in La Massana
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
