Russ Hill Hotel
Hotel, 3-starCharlwood, Gatwick, Horley, England, RH6 0EL, Horley, United KingdomShow on map
5.8163 reviews
- Check-in from 4:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.2 out of 10, at Charlwood, Gatwick, Horley, England, RH6 0EL.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Dining Options Indulge in delicious meals at Ruspers Restaurant, the on-site cafe, and the bar/lounge offering a variety of drinks. Amenities Enjoy complimentary wireless internet, a cozy fireplace in the lobby, and 24-hour room service. Convenience and Comfort Benefit from a 24-hour front desk, luggage storage, and free self parking. Make yourself at home in one of the 190 well-appointed guestrooms.
Take in the views from the garden, explore the nearby attractions, and experience comfort and convenience at Russ Hill Hotel. Choose us for your next stay.
What this place offers
- Elevator
- Fireplace in lobby
- Internet access in public areas - surcharge
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Smoke-free property
- Wheelchair accessible parking
- Free self parking
- Airport transportation - drop-off (surcharge)
- Water dispenser
Rooms
5.8
Guest rating
Rated 5.8 out of 10 by 163 guests who stayed here.
- Cleanliness3.2
- Service7.7
- Location8.2
- Rooms4.2
- Amenities6.2
- Value6.6
- Food & drink5.2
Guests mention
Good locationFriendly staff
GavinWas ok for for the money
PatriciaDont know didnt have children with us but staff were friendly and helpful
DavidPerfect for what we needed a nights stop before flying! The buffet food was priced reasonable and tasted absolutely delicious.
Definitely do it again
joelGood to stay a night
Joy.
janetAlways great to stay here. Been several times booked again for next year
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Charlwood, Gatwick, Horley, England, RH6 0EL, Horley, United Kingdom
Guests rate the location 8.2 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 10:00 AM
No children
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No pets
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
General. Guests are provided with free hand sanitizer
Guest type. Essential workers only - NO
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Property is cleaned with disinfectant
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Russ Hill Hotel
What time is check-in and check-out at Russ Hill Hotel?
Check-in is from 4:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Russ Hill Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Russ Hill Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Russ Hill Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Russ Hill Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Russ Hill Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Russ Hill Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Russ Hill Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Russ Hill Hotel?
Charlwood, Gatwick, Horley, England, RH6 0EL, Horley.
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