8.3 · Very good439 reviews
- Check-in from 4:00 PMCheck-out by 11:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at شارع ثوبان النبوي.
- Free parkingThe property states parking on site is free for guests.
Prime Location in Makkah Discover فندق روتس ROOTS HOTEL, located within 6.7 km of Masjid Al Haram, offering convenience and comfort for your pilgrimage.
Modern Amenities Enjoy air-conditioned rooms equipped with essential facilities like a flat-screen TV, fridge, and safety deposit box, ensuring a pleasant stay during your visit.
Convenient Services Benefit from complimentary shuttle service, free WiFi, and a 24-hour front desk, while indulging in a delicious continental or English breakfast at the property.
To experience luxury and convenience in the heart of Makkah, book your stay at فندق روتس ROOTS HOTEL today!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
Rooms
8.3
Very good
Rated 8.3 out of 10 by 439 guests who stayed here.
- Cleanliness7.3
- Service8.7
- Location8.8
- Rooms8.2
- Amenities8.3
- Value8.7
- Food & drink7.8
Guests mention
Good locationFriendly staff
ADMUKFRANKSaudi Arabiaمكامن هاديء .. نظيف.. راقي.. كل الخدنات حوله.
عبدالكريمSaudi Arabiaكل شي طيب
بعض الموظفين يكون جديد او تحت التدريب ولكن لايعرف كيف يتعامل مع النزلاء
MonaSaudi Arabiaنظيف جداً والموظفين رائعين
تسجيل الدخول كان سريع جداً
بعده عن الحرم فقط
AbdulmajeedSaudi Arabiaالراحة و النظافة
عدم النظافة و وجود بعض الشعر بالفرشات
AbdulmajeedSaudi Arabiaالموظفون و النظافة
عدم نظافة الفرشات بسبب وجود بعض الشعر
NoofSaudi Arabiaاقامة ممتعه فندق فخم استقبال ممتاز جدا
تواجد الباصات 24 ساعه
خدمة تنظيف الغرف عديمة التجاوب
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
شارع ثوبان النبوي, Makkah, Saudi Arabia
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 06:00 PM
Check-out by 11:30 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Roots Hotel
What time is check-in and check-out at Roots Hotel?
Check-in is from 4:00 PM. Check-out is by 11:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Roots Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Roots Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Roots Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Roots Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Roots Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Roots Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Roots Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Roots Hotel?
شارع ثوبان النبوي, Makkah.
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