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Long Island City, NY

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Romana Hotel - NYC

Hotel, 2-star38-59 12th Street, Long Island City, New York, 11101, Long Island City, NY, United StatesShow on map

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7.2 · Good177 reviews

  • Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
  • Superb locationGuests rate the location 9.2 out of 10, at 38-59 12th Street, Long Island City, New York, 11101.

Experience the vibrant energy of Long Island City at Romana Hotel, your perfect retreat just moments away from New York City attractions.

Recreational Facilities Stay active in our state-of-the-art fitness center, offering a variety of equipment to help you maintain your routine, even while traveling.

In-Room Comforts Our 152 stylishly appointed guestrooms feature flat-screen televisions and complimentary wireless internet access, ensuring you stay connected and entertained throughout your stay.

Unmatched Accessibility With a 24-hour front desk and multilingual staff to assist you, your every need is just a request away, making your experience seamless and enjoyable.

What this place offers

  • Elevator
  • Fitness facilities
  • Multilingual staff
  • Internet access in public areas - high speed
  • Meeting rooms
  • Smoke-free property
  • Accessible shuttle
  • No accessible shuttle
  • Free WiFi
  • 24-hour front desk

Rooms

7.2

Good

Rated 7.2 out of 10 by 177 guests who stayed here.

  • Cleanliness5.2
  • Service7.7
  • Location9.2
  • Rooms6.2
  • Amenities6.2
  • Value8.7
  • Food & drink6.2

Guests mention

Good locationValue for money
  • Humberto

    ·October 2025

    Clean comfortable room.

  • DeOvionne

    ·October 2025

    The room was pretty okay. It was tiny but got the job done. There were stray hairs in the bed prior to sleeping in it. The door itself was filthy. The walls and doors are not sound proof. I could hear EVERY door slam and…

  • Martha

    ·October 2025

    I was disappointed to the staff in front desk and I was expend three nights I never got clean service.

  • Ramiro

    ·October 2025

    It’s a decent hotel for a short stay

  • Erika

    ·October 2025

    We stayed two nights and the room wasn't cleaned. The walls were covered in little drawings—not art, but like when you leave your child with a crayon and they start painting the walls. The hotel feels abandoned.

  • Donna

    ·October 2025

    This was the absolute worst hotel I’ve ever stayed at. The bed was dirty. The mattress pad had blood stains on it. I went downstairs and told the guy after we had came back in for the night he was so passive aggressive.…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

38-59 12th Street, Long Island City, New York, 11101, Long Island City, NY, United States

Guests rate the location 9.2 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 05:00 AM

Check-out by 11:00 AM

No children

Show more

No pets

No smoking anywhere on the property

Pets. Pets not allowed

Children and extra beds. No rollaway/extra beds available

General. Cashless transactions are available

Sustainability Certifications. Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

General. Professional property host/manager

Covid. Masks are compulsory at the property for guests without full COVID-19 vaccination

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Show more

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. A deposit may be required at the property.

What we’d check for you here

  • How many rooms they will hold at once, for how long, and on what terms.
  • That the desk is staffed when you land, and that the room is held past cut-off.
  • Whether the rate moves for your dates, and what it includes.
  • What the property actually charges at the desk on top of the rate.

Questions about Romana Hotel - NYC

What time is check-in and check-out at Romana Hotel - NYC?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Romana Hotel - NYC allow pets?

No — the property states that pets are not allowed.

Does Romana Hotel - NYC have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Romana Hotel - NYC?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Romana Hotel - NYC?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Romana Hotel - NYC?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Romana Hotel - NYC?

38-59 12th Street, Long Island City, New York, 11101, Long Island City, NY.

Other places we book in Long Island City

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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