Ritz Acapulco All Inclusive
Hotel, 5-starAvenida Costera Miguel Aleman No. 159, Acapulco, MexicoShow on map
8.1 · Very good1,404 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at Avenida Costera Miguel Aleman No. 159.
- Parking on siteAvailable at a charge the property sets.
Beachfront Luxury and Entertainment
Ocean View Rooms with Amenities Experience comfort and convenience in our rooms equipped with safety deposit boxes and fans. Enjoy stunning ocean views and unwind with cable TV.
Dining and Entertainment Options Indulge in a variety of dining experiences from buffets to a la carte options. Don't miss live music at Bar Margaritas on weekends. Plus, enjoy nightly performances at the hotel theater.
Convenient Location and Services Only 30 minutes from the airport, our hotel offers easy access to downtown Acapulco and the International Convention Centre. Get travel tips from our staff for a seamless stay.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.1
Very good
Rated 8.1 out of 10 by 1,404 guests who stayed here.
- Cleanliness5.7
- Service7.7
- Location9.7
- Rooms8.1
- Amenities8.7
- Value9.1
- Food & drink7.2
Guests mention
La ubicaciónLas instalacionesBuena comidaBuen trato del personal
GreyMexicoLa verdad deja mucho que desear
La comida no es tan buena como dicen
EspejelMexicoLa ubicación, el todo incluído
El personal en recepción.
Y que no me dieron la habitación que reserve , pero ( me la cambiaron al siguiente día )
Laura AnaidMexicoLa ubicación maravillosa.
Muchas personas para las instalaciones del hotel
ViridianaMexicoQue no hubo necesidad de estar apartando camastros!! Siempre había disponibilidad
El check in fatal!! Si tienen un letrero que dice check in para apps porque no lo usan?? Muy muy lento todo, si saben que tienen grupos pq…
Luis AdrianMexicoFrancisco del restaurante y Luis del bar siempre súper amables, regresaremos
La variedad del buffet, creo que puede mejorar aunque la comida estaba bien en lo general
ChiaraMexicoThis is a 3 star hotel, really bad choice.
We booked a king suite and the view was really nice. The staff was nice. BUT THIS IS NOT A 5 star hotel. At check in they don’t even want to waste time explaining, they give you a piece of paper and say, here is ll you…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida Costera Miguel Aleman No. 159, Acapulco, Mexico
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ritz Acapulco All Inclusive
What time is check-in and check-out at Ritz Acapulco All Inclusive?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ritz Acapulco All Inclusive allow pets?
No — the property states that pets are not allowed.
Is there parking at Ritz Acapulco All Inclusive?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Ritz Acapulco All Inclusive have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Ritz Acapulco All Inclusive have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Ritz Acapulco All Inclusive?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Ritz Acapulco All Inclusive?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ritz Acapulco All Inclusive?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ritz Acapulco All Inclusive?
Avenida Costera Miguel Aleman No. 159, Acapulco.
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