Residence Palmai

Aparthotel, 4-starPalmer, 20, Castelrotto, BZ, 39040, Castelrotto, ItalyShow on map

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10.0 · Exceptional1 reviews

Check-in from 4:00 PMCheck-out by 10:00 AM.
Superb locationGuests rate the location 9.0 out of 10, at Palmer, 20, Castelrotto, BZ, 39040.

Luxurious Amenities Indulge in a pampering session at the full-service spa and enjoy ski-in/ski-out access and 2 outdoor swimming pools for your relaxation.

Convenient Features Benefit from complimentary wired and wireless internet access, babysitting services, and ski storage facilities.

Cozy Accommodations Stay in individually decorated guestrooms with fully equipped kitchens, Select Comfort beds, and modern entertainment options. Experience comfort and convenience during your stay at Residence Palmai in Castelrotto. Book now for an unforgettable holiday.

What this place offers

Elevator
Ski storage
Multilingual staff
Front desk (limited hours)
Ski-in/ski-out access
Full-service spa
Smoke-free property
Tours/ticket assistance
Free wired internet
Wheelchair accessible parking

Rooms

10.0

Exceptional

Rated 10.0 out of 10 by 1 guests who stayed here.

Cleanliness8.5
Service8.3
Location9.0
Rooms8.5
Amenities8.8
Value6.9
Food & drink7.3

Guests mention

Clean roomsFriendly staffGreat locationComfortable bedsSpacious apartmentsWell-equipped rooms

JEONGMAN
October 2023
최고
3박4일 동안 잘 지내다 가요. 주인 아저씨 친절하고 차고도 있어 안심되고 엘레베이터도 있어 편리 합니다. 세체다랑 알페디시우시 곤돌라도 숙소에서 걸어서 탑승 가능 합니다.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.

Where you’ll be

Palmer, 20, Castelrotto, BZ, 39040, Castelrotto, Italy

Guests rate the location 9.0 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 4:00 PM until 10:00 PM

Check-out by 10:00 AM

Children welcome

No pets

No smoking anywhere on the property

The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours.

Pets. Pets not allowed

Pets. No pets

Smoking. No smoking

General. Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

Guest type. Essential workers only - NO

General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F

General. Property is cleaned with disinfectant

Children and extra bed policy. Children welcome

General. Professional property host/manager

Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures

General. Commonly-touched surfaces are cleaned with disinfectant

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from January to April. Guests can access their rooms with a mobile device. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Residence Palmai

What time is check-in and check-out at Residence Palmai?

Check-in is from 4:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Residence Palmai allow pets?

No — the property states that pets are not allowed.

Is there parking at Residence Palmai?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Residence Palmai have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Residence Palmai have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Residence Palmai have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Residence Palmai?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Residence Palmai?

Palmer, 20, Castelrotto, BZ, 39040, Castelrotto.

Places to stay Castelrotto