Quetzal Apartment
Holiday hom, 3-starRtno Principe, Akumal, Q.R., Akumal, MexicoShow on map
7.7 · Good9 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.0 out of 10, at Rtno Principe, Akumal, Q.R..
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Rooftop Pool: Indulge in a stay at Quetzal Apartment, offering air-conditioned rooms with a rooftop pool to unwind and enjoy stunning views.
Convenient Facilities and Services: Experience convenience with facilities like a restaurant, 24-hour front desk, full-day security, free WiFi, and paid airport shuttle service, ensuring a hassle-free stay.
Entertainment and Activities for Everyone: From tennis to windsurfing, a water park to a casino, Quetzal Apartment offers a range of activities. Unwind in the on-site bar or explore the surrounding area for a memorable vacation.
Book now for a luxurious and entertaining stay at Quetzal Apartment in Akumal!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
7.7
Good
Rated 7.7 out of 10 by 9 guests who stayed here.
- Cleanliness7.0
- Service8.5
- Location8.0
- Rooms7.5
- Amenities8.0
- Value7.5
- Food & drink7.7
Guests mention
Good amenitiesHelpful staff
SarahItalyLa lication
Siamo arrivati e non funzionava internet. L abbiamo fatto presente ma il problema non e stato risolto. Bastava segnalare che era disponbile un altro indirizzo. Per noi era fondamentale avere wifi.
ClaytonUnited Stateshorrible
I could not gain entry due to broken lock. could not reach host. booking.com has been useless in trying to get refund
florenceFranceAppartement dans un site hyper protégé. Appartement en rez-de-chaussée qui facilite l accès à la piscine. Spa présent sur la terrasse. Présence d un lave linge
L équipement de la cuisine est trop limité si on veut…
Brenda LizetSpainApartamento complicado mal estructurado.
Que tenía todo el apartamento, estaba muy bien equipado.
Las indicaciones de las llaves y el número del apartamento fue muy difícil llegar a ello, tuvimos que probar con todas las cajas para poder llegar a él, nos…
DanielFranceProblème de fonctionnement de la poignée sur la porte d'entrée des notre arrivée.La poignée ne fonctionne pas. De plus nous n'avons pas eut de QR Code pour rentrer ds la résidence. Nos amis résidents nous ont permis…
MARTASpainRepetiremos!
Todo! Me hubiera quedado a vivir allí! Tener una piscina al lado estaba genial aunque algunos huéspedes hacían fiestas nocturnas y no podíamos dormir con tanto ruido.
El alojamiento tenía algunas reparaciones por hacer…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Rtno Principe, Akumal, Q.R., Akumal, Mexico
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Quetzal Apartment
What time is check-in and check-out at Quetzal Apartment?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Quetzal Apartment allow pets?
No — the property states that pets are not allowed.
Is there parking at Quetzal Apartment?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Quetzal Apartment have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Quetzal Apartment have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Quetzal Apartment?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Quetzal Apartment?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Quetzal Apartment?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Quetzal Apartment?
Rtno Principe, Akumal, Q.R., Akumal.
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