Quality Suites Morristown West
Hotel, 3-star3660 West Andrew Johnson Highway, Morristown, TN, United StatesShow on map
5.9431 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.5 out of 10, at 3660 West Andrew Johnson Highway.
- Free parkingThe property states parking on site is free for guests.
Convenient Location The Comfort Suites hotel in Morristown is ideally situated near Panther Creek State Park, Cherokee Lake, and various colleges, making it a perfect base for exploring the area.
Amenities Galore Guests can indulge in complimentary perks like a hot breakfast, access to an indoor pool, and passes to a local fitness center. The hotel also offers Your Suite Success Grab & Go bags for early departures.
Comfortable Suites Each suite is thoughtfully furnished with modern amenities including a refrigerator, coffee maker, and a recharge device for electronic gadgets. Upgrade to an executive suite for added luxuries like wet bars and whirlpool bathtubs.
Ready to experience comfort and convenience at its best? Book your stay at Comfort Suites Morristown today!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Business center
Rooms
5.9
Guest rating
Rated 5.9 out of 10 by 431 guests who stayed here.
- Cleanliness4.0
- Service7.0
- Location8.5
- Rooms4.4
- Amenities7.5
- Value4.9
- Food & drink6.0
Guests mention
Close to familyNice breakfastHelpful staff at times
KelseyUnited StatesAwful. Booked two nights, only stayed one and lost the 2nd nights funds.
AC was leaking so floor was soaking wet, and it looked as if the room above had the same issue. The room smelt old, unused. And there were old stains everywhere.
StephanieUnited StatesQue no tenía agua caliente
ChristianUnited StatesIt was really nasty in the place and give us the ick the entire time there
BillUnited StatesLove the area we stay in being central to what we want to see, just not this hotel
Hotel had a mold smell and carpet was water soaked outside of a room. no hot water in shower (luke warm). Pool looks like mold spots around inside and has a suction hole that got my grandsons back and left a large red…
AnthonyUnited StatesI would highly recommend the Quality Suites Morristown West!
The staff at the front desk were top notch. I had difficulty checking in and their knowledge and professionalism made a potential unpleasant experience, most bearable!
The hot breakfast was convenient, it had an array…
StrangeUnited StatesThe staff...
The motel smelled musty damp..The curtains in our room were filthy..The indoor pool was disgusting..and they charged way to much for 3 women 1 night and it was 9 pm before we checked in..It asked preference…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
3660 West Andrew Johnson Highway, Morristown, TN, United States
Guests rate the location 8.5 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Quality Suites Morristown West
What time is check-in and check-out at Quality Suites Morristown West?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Quality Suites Morristown West allow pets?
No — the property states that pets are not allowed.
Is there parking at Quality Suites Morristown West?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Quality Suites Morristown West have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Quality Suites Morristown West have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Quality Suites Morristown West have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Quality Suites Morristown West?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Quality Suites Morristown West?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Quality Suites Morristown West?
3660 West Andrew Johnson Highway, Morristown, TN.
Other places we book in Morristown
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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