Quality Inn Shenandoah Valley
Hotel, 2-star162 W Old Cross Rd, New Market, Virginia, 22844, New Market, VA, United StatesShow on map
7.0 · Good130 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.2 out of 10, at 162 W Old Cross Rd, New Market, Virginia, 22844.
Featured Amenities
24-hour fitness center
Complimentary wireless internet access
Fireplace in the lobby
What this place offers
- Fitness facilities
- Downhill skiing nearby
- Fireplace in lobby
- Hiking/biking trails nearby
- Safe-deposit box at front desk
- Free newspapers in lobby
- Wheelchair accessible parking
- RV, bus, truck parking
- Playground on site
- Free self parking
Rooms
7.0
Good
Rated 7.0 out of 10 by 130 guests who stayed here.
- Cleanliness4.1
- Service9.1
- Location7.2
- Rooms5.1
- Amenities8.1
- Value7.1
- Food & drink8.1
Guests mention
Friendly staffGame room availableAdequate breakfast
AmandaThere were signs saying they were updating, but there was no working elevator, and to even get to the first floor rooms you had to climb stairs from the lobby if you couldn’t do stairs, you would have to go outside all…
AllysynThe hotel never mentioned on their website that they are remodeling, updating or any indication of such.
RhondaI do not recommend this hotel. We were in last room on the 2nd floor, next to the outside door.
The outside door was left propped open and no security to open it.
BethNeeds TLC
The hotel is very dated, the phone did not work, I was woken by loud banging after midnight which lasted until 3 am. The front desk was responsive but this did not feel like a safe space.
PaulI had to kill two bugs in the three days we were there.
I tried to open a window and thought it would fall out.
They were "under construction" but they were putting hard would floors over the dirty carpet.
the bathroom…
CassandraStaff was very friendly and helpful. The beds and main room was outdated but cleaned and tidied. However, the bathroom was a different story, especially the bathtub. There was clear mold in the grout lines and around the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
162 W Old Cross Rd, New Market, Virginia, 22844, New Market, VA, United States
Guests rate the location 7.2 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 07:00 AM
Check-out by 11:00 AM
No children
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Pets allowed on request; charges may apply
Front desk staff will greet guests on arrival at the property.
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals are exempt from fees/restrictions
Accessibility. No elevators
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Property is cleaned with disinfectant
Sustainability Certifications. Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
General. Professional property host/manager
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
Pets. Service animals are allowed
General. Masks are compulsory at the property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Quality Inn Shenandoah Valley
What time is check-in and check-out at Quality Inn Shenandoah Valley?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Quality Inn Shenandoah Valley allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Quality Inn Shenandoah Valley?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Quality Inn Shenandoah Valley have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Quality Inn Shenandoah Valley have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Quality Inn Shenandoah Valley?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Quality Inn Shenandoah Valley?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Quality Inn Shenandoah Valley?
162 W Old Cross Rd, New Market, Virginia, 22844, New Market, VA.
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