Quality Inn Merchants Drive
Inn, 3-star117 Cedar Lane, Knoxville, TN, United StatesShow on map
7.0 · Good476 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.0 out of 10, at 117 Cedar Lane.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located just off Interstate 75 and a short 5-mile drive from downtown Knoxville, Quality Inn Merchants Drive offers a perfect blend of accessibility and tranquility for your stay.
Comfortable Accommodations Each room at Quality Inn Merchants Drive is thoughtfully equipped with modern amenities, including a refrigerator, coffee maker, cable TV, and air conditioning, ensuring a comfortable and convenient stay for all guests.
Relaxing Amenities Unwind and enjoy the outdoor pool, make use of the laundry facilities, and start your day right with a delicious daily continental breakfast provided by Quality Inn.
Book your stay at Quality Inn Merchants Drive now and experience a seamless combination of comfort, convenience, and relaxation during your visit to Knoxville.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Air conditioning
- Swimming pool
- 24-hour front desk
- Business center
- Pets allowed
- Laundry
Rooms
7.0
Good
Rated 7.0 out of 10 by 476 guests who stayed here.
- Cleanliness5.5
- Service8.5
- Location7.0
- Rooms6.5
- Amenities7.5
- Value8.0
- Food & drink6.0
Guests mention
Clean roomsHelpful staffGood value
GerardoUnited StatesExelente
What I liked most about this hotel was the service from the staff! ...from the people who welcome you to the housekeeping staff!
One thing I didn't like about this hotel was the security situation! Nothing happened to me…
DeJongUnited StatesLocation and price
Stayed for 3 days and when they service the room simply remade the bed but didn't change the sheets. Also dust bunnies in primary area and bits of mold in the bathroom
SherryUnited StatesThe worst place I've ever stayed at
We had to clean out own room. Did t get a deposit back and it's been 21 days. The manager is rude and I witness him taking money from so.eobe in front of me.
I didn't nothing because it didn't offer anything. Service is…
SilcoxUnited StatesThey have nice and clean and if you stay for a week or so they clean the room every 2 days so it's nice especially for a clean freak like me
Can't think of anything I didn't like
JameaUnited StatesThings within walking distance were great. There's a grocery store 100 yards away. Quiet but social one day in a week might get a social talking outside nothing bad just getting off work type thing.. staff quiet,…
Lovinlife120516KNOXVILLE, TENNESSEEVery clean & nice hotel to stay at. And, very nice staff overall I had a very good stay
Just needed to get away some privacy and alone time hotel is clean pool is nice staff is friendly and I love the place
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
117 Cedar Lane, Knoxville, TN, United States
Guests rate the location 7.0 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Quality Inn Merchants Drive
What time is check-in and check-out at Quality Inn Merchants Drive?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Quality Inn Merchants Drive allow pets?
No — the property states that pets are not allowed.
Is there parking at Quality Inn Merchants Drive?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Quality Inn Merchants Drive have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Quality Inn Merchants Drive have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Quality Inn Merchants Drive?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Quality Inn Merchants Drive?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Quality Inn Merchants Drive?
117 Cedar Lane, Knoxville, TN.
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