Quality Inn Memphis Downtown
Inn, 2-star340 W Illinois Avenue, Memphis, TN, United StatesShow on map
5.5571 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Pleasant locationGuests rate the location 6.5 out of 10, at 340 W Illinois Avenue.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Quality Inn is perfectly situated just 10 minutes away from downtown Memphis and iconic Graceland. Explore the city with ease from our central location.
Amenities Galore Enjoy our outdoor pool, free WiFi, and in-room conveniences like a coffee maker, cable TV with HBO, and a seating area for relaxation. Start your day right with our grab and go breakfast and take advantage of the complimentary shuttle service.
Nearby Attractions Discover popular landmarks such as the Memphis Cook Convention Center, FedExForum, National Civil Rights Museum, and Memphis Zoo, all just a short drive away from Quality Inn.
Ready to experience comfort and convenience in Memphis? Book your stay at Quality Inn now.
What this place offers
- ATM/banking
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Pool sun loungers
- Offsite parking discounted rates available
Rooms
5.5
Guest rating
Rated 5.5 out of 10 by 571 guests who stayed here.
- Cleanliness1.0
- Service6.5
- Location6.5
- Rooms6.5
- Amenities6.5
- Value6.5
- Food & drink6.5
JessicaRoachs mildew chair just nasty
Verified travelerRooms were not cleaned well and smelled musty. Upon arrival there were no towels in the room and the bedding had stains. All tile floors with no rugs. Paint was old, and conditions of the furniture was run down, looks…
MichelleMemo's stay in Memphis
It was absolutely amazing I loved itl
263linogDO NOT GO HERE!!!!
Everything wasn’t working not the power the elevator the water nothing. Smelled like weed everywhere even in our none smoking room. There was also cockroaches and the train near by was really loud. DO NOT GO HERE!!!!
BrianAwful Experience
Do not stay here, worst hotel experience ever! They put me on the 4th floor, elevator didn't work so I lugged my stuff up there only to find the door lock was broken. Took all my stuff back downstairs and they gave me a…
NesterUnited StatesPoor
Poor
Poor
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated March 2026.
Where you’ll be
340 W Illinois Avenue, Memphis, TN, United States
Guests rate the location 6.5 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
Show more
Pets allowed on request; charges may apply
Free parking on site
Non-smoking rooms available
Internet. WiFi is available in all areas and is free of charge.
Children and extra bed policy. Children of any age are allowed. Children up to and including 17 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Parking. Free public parking is possible on site (reservation is not possible).
Pets. Pets are allowed. Charges may be applicable.
Groups. When booking more than 9 rooms, different policies and additional supplements may apply.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Quality Inn Memphis Downtown
What time is check-in and check-out at Quality Inn Memphis Downtown?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Quality Inn Memphis Downtown allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Quality Inn Memphis Downtown?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Quality Inn Memphis Downtown have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Quality Inn Memphis Downtown have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Quality Inn Memphis Downtown have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Quality Inn Memphis Downtown?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Quality Inn Memphis Downtown?
340 W Illinois Avenue, Memphis, TN.
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