8.3 · Very good2,596 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 1135 Arawa St.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation Experience 5-star luxury at Pullman Rotorua, offering elegant rooms with free WiFi and 24-hour room service.
Convenient Amenities Enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at your disposal during your stay.
Prime Location Located just a short distance from Rotorua International Stadium and key attractions like Hell's Gate Thermal Park, Pullman Rotorua is the perfect base for exploring the beauty of Rotorua.
For an unforgettable stay in Rotorua, book your room at Pullman Rotorua now and indulge in luxury and convenience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.3
Very good
Rated 8.3 out of 10 by 2,596 guests who stayed here.
- Cleanliness7.9
- Service7.9
- Location9.4
- Rooms8.4
- Amenities8.4
- Value7.9
- Food & drink7.4
Guests mention
Great locationFriendly staff
EbenUnited KingdomReally nice stay
Clean and comfy, nice rooms
Room was really warm, even with heat pump/ Aircon
LincolnNew ZealandShort and sweet
Comfortable bed, large room.
Better selection of TV channels is needed - like a movie channel.
GaryNew ZealandPerfect Stay in Rotorua
The property is well appointed with great staff. The restaurant and bar are an added bonus and high class. The gym has everything required for a decent workout.
Nothing to dislike about this property.
Eileen NZNew ZealandLoved the electronic check in/out.
loved the separation of the room with the funky "wall" with which the tv sat on and could be spun around
CareyNew ZealandA wonderful place to stay! The breakfast was delicious, the staff were incredibly friendly, and everything was spotless. The central location was an added bonus and made getting around very convenient.
The only downside…
MaraeaNew ZealandThe view
The echos from the other tenants noisy, the oven was terrible and the mould was yuck
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
1135 Arawa St, Rotorua, New Zealand
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Pullman Rotorua
What time is check-in and check-out at Pullman Rotorua?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Pullman Rotorua allow pets?
No — the property states that pets are not allowed.
Is there parking at Pullman Rotorua?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Pullman Rotorua?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Pullman Rotorua have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Pullman Rotorua?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Pullman Rotorua have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Pullman Rotorua?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Pullman Rotorua?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Pullman Rotorua?
1135 Arawa St, Rotorua.
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