Pullman Melbourne City Centre
Hotel, 5-star195 Swanston Street, Melbourne, AustraliaShow on map
8.3 · Very good1,370 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at 195 Swanston Street.
- Parking on siteAvailable at a charge the property sets.
Prime CBD Location Located in the heart of Melbourne's CBD, Pullman Melbourne on Swanston offers easy access to Bourke Street Mall and its array of shops, restaurants, and cafes.
Dining Experience Indulge in a culinary journey at Eva's Restaurant & Bar for all-day dining or savor woodfired pizzas and local beverages at Blossom Rooftop Bar, boasting stunning views of Melbourne city.
Modern Amenities Relax in style in our spacious and contemporary guest rooms equipped with top-notch amenities such as a 55-inch TV, FOXTEL Business, Nespresso machine, GHD straightener, and BOSE wireless sound system.
Immerse yourself in the vibrant city life with attractions like Rod Laver Arena, Crown Casino, and Melbourne Convention and Exhibition Centre just a short tram or vehicle ride away. Book your stay now for an unforgettable Melbourne experience at Pullman Melbourne on Swanston.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.3
Very good
Rated 8.3 out of 10 by 1,370 guests who stayed here.
- Cleanliness8.1
- Service8.6
- Location9.1
- Rooms8.2
- Amenities8.6
- Value8.0
- Food & drink7.9
Guests mention
Spacious roomsFriendly staffGreat location
PauloPeruMuy bien ubicado
Había un cartel que iluminaba mucho la habitación
lonfatPFbien
NatalieAustraliaWill be back again
Quiet and easy access to the cbd for shopping
Access from little Burke st when checking in ,would be easier with luggage to enter via Swanston st
EmilyNew ZealandExcellent
Good!
Nothing
DeborahAustraliaBed was very comfortable. Central location. Friendly staff.
KenAustraliaGreat staff, location
Breakfast wasn't included
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
195 Swanston Street, Melbourne, Australia
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Pullman Melbourne City Centre
What time is check-in and check-out at Pullman Melbourne City Centre?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Pullman Melbourne City Centre allow pets?
No — the property states that pets are not allowed.
Is there parking at Pullman Melbourne City Centre?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Pullman Melbourne City Centre?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Pullman Melbourne City Centre have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Pullman Melbourne City Centre?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Pullman Melbourne City Centre have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Pullman Melbourne City Centre?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Pullman Melbourne City Centre?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Pullman Melbourne City Centre?
195 Swanston Street, Melbourne.
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