Protels Crystal Beach Resort
Hotel, 4-star20 Km North Marsa Alam, Marsa Alam City, EgyptShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.0220Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at 20 Km North Marsa Alam.
- Free parkingThe property states parking on site is free for guests.
Luxurious Beachfront Property
Fitness Centre, Water Park, and Kids' Club
Indulge in a stay at Protels Crystal Beach Resort offering a 4-star experience in Marsa Alam City. Enjoy the convenience of a fitness centre, a serene garden, and a relaxing terrace. Let your little ones have a blast at the kids' club while you unwind by the water park.
Italian Cuisine and Seaside Views
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 220 guests who stayed here.
- Cleanliness7.7
- Service10.0
- Location9.6
- Rooms9.2
- Amenities9.1
- Value9.2
- Food & drink7.6
Guests mention
Friendly staffBeautiful location
MartinCzech RepublicUbytování bylo pěkné, pokoje čisté, na přání nám byla doplněna ještě jedna postel. Bazén čistý s více úrovněmi, což je dobré pro děti. Jídla dost na snídaních, obědech a večeřích. V mezičase pouze malý bufet, to by mohlo…
francescaItalyStaff eccezionale
Kilani super
Staff animazione super
Wifi
O DUkraineГарний готель,чудовий сервіс.
Відмінний персонал, менеджер завжди був на звʼязку, миттєво вирішувались всі питання, які були. Дуже смачна кухня. Великий вибір страв, є веганські страви. Були різні типи страв і на вогні і печена і смажена. Багато…
SofiaItalyIl resort carino, spiaggia bellissima con mare paradisiaco, ma la struttura andrebbe rinnovata o per lo meno pulita megl
La struttura molto grande, spiaggia bellissima
La pulizia non è il loro forte, lo staff sulla spiaggia molto pesante, non ti puoi rilassare perché ogni secondo vengono che vogliono venderti qualcosa! Cibo pessimo per noi…
WissemFranceMoyen
Chambres trop petites rideaux cassés
Up grade
MahmoudEgyptA very comfortable and suitable place for the price paid
The staff are very friendly and professional, especially Mr. Kilani, the fort office manager. He is a courteous, respectful, and kind person. He very helpfully upgraded my room and also helped me get an early check-in…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
20 Km North Marsa Alam, Marsa Alam City, Egypt
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the hotel accepts payment by Egyptian pounds for the Egyptians & Residents Foreign guests. For the West European guests, the hotel accepts payment by Euros equivalent to the USD rate currency. - Additional charges are applicable if a valid Egyptian ID, Egyptian passport or Egyptian residency is not presented upon check-in. - Please note that the all inclusive formula for Egyptians and residents includes soft drinks and does not include alcoholic drinks. - Please note that all couples must present a marriage certificate upon check-in. - Please note that all guests are required to present a birth certificate for their children upon check-in. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Our hotel is exclusively for families and couples only, offering a peaceful and comfortable stay for you and your loved ones. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Protels Crystal Beach Resort
What time is check-in and check-out at Protels Crystal Beach Resort?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Protels Crystal Beach Resort allow pets?
No — the property states that pets are not allowed.
Is there parking at Protels Crystal Beach Resort?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Protels Crystal Beach Resort have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Protels Crystal Beach Resort have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Protels Crystal Beach Resort?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Protels Crystal Beach Resort?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Protels Crystal Beach Resort?
20 Km North Marsa Alam, Marsa Alam City.
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