Promenade Service Apartment

Aparthotel, 2-star3-G-17, Lorong Api-Api 2, Kota Kinabalu, MalaysiaShow on map

You won’t be charged yet

8.1 · Very good2,985 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.4 out of 10, at 3-G-17, Lorong Api-Api 2.
Parking on siteAvailable at a charge the property sets.

City Centre Convenience Conveniently located in Kota Kinabalu city centre, Promenade Service Apartment offers comfortable air-conditioned units just steps away from Oceanus Waterfront Mall.

Stunning City Views Select units offer breathtaking city views, and all rooms are designated non-smoking for a pleasant stay.

Transportation Assistance Benefit from 24/7 reception staff who can arrange airport shuttles and car rentals for your convenience, making your stay hassle-free.

To book your stay at Promenade Service Apartment and experience the best of Kota Kinabalu, contact us now!

What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Facilities for disabled guests

Rooms

8.1

Very good

Rated 8.1 out of 10 by 2,985 guests who stayed here.

Cleanliness7.4
Service8.9
Location8.4
Rooms7.9
Amenities7.9
Value8.4
Food & drink7.9

Guests mention

Clean and comfyConvenient locationNice room

Siti KhatizahMalaysia
September 2026Family
overall, amat memuaskan. bagi yang nak bawa family memang sesuai sangat. bilik besar dan murah.
Room-besar dan bersih. penyediaan air tapis coway di bahagian office pun amat memudahkan.
location-dekat dengan pasar, banyak kedai makan, dobi dan parking pun senang.
air cond kurang sejuk. mungkin perlu service.…
NorfaezahMalaysia
September 2026Family
Terbaik
Trmpat Yang selesa untuk bwa keluarga, tmpt yg strategik.. Dekat dngn bandar... Dekat dngn tmpt mkn.
Tidak ada kolam mandi.
salamahMalaysia
September 2026Solo traveller
saya sangat suka dan sentiasa boking d sini.
pelayan yang sangat ramah
AhmadUnited Kingdom
September 2026Family
Friendly staff and decent location - rooms could do with a little refreshing.
The room we stayed in was absolutely huge. Like enough to fit 5 double beds and still have space for all your luggage, a kitchenette and living space. The location is fairly convenient albeit in a busy part of town.…
MingMalaysia
August 2026Solo traveller
Strategic location, convenient for finding food and laundry services. My favorite place to stay, parking kereta pun safe and no need to fight for a spot hahaha
MardaniBN
August 2026Solo traveller
Nil
Nil

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

3-G-17, Lorong Api-Api 2, Kota Kinabalu, Malaysia

Guests rate the location 8.4 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Promenade Service Apartment

What time is check-in and check-out at Promenade Service Apartment?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Promenade Service Apartment allow pets?

No — the property states that pets are not allowed.

Is there parking at Promenade Service Apartment?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Promenade Service Apartment have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Promenade Service Apartment have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Promenade Service Apartment?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Promenade Service Apartment?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Promenade Service Apartment?

3-G-17, Lorong Api-Api 2, Kota Kinabalu.

Other places we book in Kota Kinabalu

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

All stays inKota Kinabalu

ACJ Residence - A Member of The Luxury Stay Group9.5 · 645 reviews

Ritz Residence - A Member of The Luxury Hotel Group9.5 · 614 reviews

Holiday Inn Express Kota Kinabalu City Centre by IHG9.4 · 2182 reviews

ibis Styles Kota Kinabalu Inanam9.4 · 999 reviews

QUEENSLAND SUITES at Aru Suites, Kota Kinabalu9.6 · 137 reviews

Places to stay Kota Kinabalu