Pozo Viejo
Hotel, 3-starCarretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680, Zacapoaxtla, MexicoShow on map
9.2 · Superb22 reviews
- Check-in from 4:00 PMCheck-out by 12:00 PM.
- Superb locationGuests rate the location 9.1 out of 10, at Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680.
Relaxing Spa Services Indulge in massages and spa treatments to unwind and rejuvenate during your stay at Pozo Viejo.
Delicious Dining Options Enjoy a satisfying lunch at Restaurante De Santiago or opt for convenient room service during limited hours for a cozy dining experience.
Free Wireless Internet and Onsite Parking Stay connected with complimentary wireless internet access and take advantage of free self-parking for a hassle-free stay.
Escape to Pozo Viejo for a tranquil retreat in Zacapoaxtla. Book your stay now for a perfect blend of relaxation and convenience.
What this place offers
- Full-service spa
- Smoke-free property
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Wheelchair accessible
- Picnic area
Rooms
9.2
Superb
Rated 9.2 out of 10 by 22 guests who stayed here.
- Cleanliness9.1
- Service9.6
- Location9.1
- Rooms9.1
- Amenities9.1
- Value9.1
- Food & drink9.1
Guests mention
Excelente servicioInstalaciones de calidad
MarcosExcelente servicio e instalaciones.
NormaMuy a gusto
GracielaVery clean staff frrienly
Julio RafaelExcelente lugar, el restaurante tiene precios accesibles y la comida es deliciosa.
AlejandroMuy buena relación precio-calidad
En general estuvo muy bien, el lugar es muy agradable. Lo único es que se anuncia que tiene alberca y el servicio no está disponible, y en cuanto a la limpieza creo que tienen que cuidar más los detalles, había un…
RosaLa alberca no estaba en funcionamiento, el área de juegos está muy deteriorada y peligrosa para los pequeños, físicamente las habitaciones no se parecen a las fotos promocionales, las sábanas tenían un olor como a…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680, Zacapoaxtla, Mexico
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
There is no front desk at this property. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.
Pets. Maximum number of pets per room 2
Guest type. Essential workers only - NO
Accessibility. No elevators
Pets. Pets allowed
General. Limited hot water onsite
General. Professional property host/manager
Pets. Only dogs are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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There is limited hot water on site. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Pozo Viejo
What time is check-in and check-out at Pozo Viejo?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Pozo Viejo allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Pozo Viejo?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Pozo Viejo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Pozo Viejo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Pozo Viejo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Pozo Viejo?
Carretera Federal Zaragoza Zacapoaxtla, Km 5 SN, Zacapoaxtla, PUE, 73680, Zacapoaxtla.
Other places we book in Zacapoaxtla
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
