Top rated
Guests rate it highest for location, service and value.
9.11,011Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at Rua Arthur Zwestch, 70.
- Free parkingThe property states parking on site is free for guests.
Central Location Pousada Viena, located in the heart of Gramado, offers a convenient stay for guests looking to explore the city's attractions. Just a stone's throw away from popular landmarks like Black Lake Gramado and Stone Church, our hotel provides easy access to the best of what the city has to offer.
Comfortable Accommodation Experience comfort and convenience in our air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom. With complimentary WiFi and cozy bed linens, we ensure a relaxing stay for all our guests.
Convenient Facilities From a shared kitchen to a 24-hour front desk, Pousada Viena caters to all your needs during your visit. Enjoy free private parking, a shared lounge, and luggage storage, making your stay with us hassle-free and enjoyable.
Book your stay at Pousada Viena now and make the most of your visit to Gramado!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Family rooms
- Laundry
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 1,011 guests who stayed here.
- Cleanliness9.0
- Service9.4
- Location9.7
- Rooms8.4
- Amenities8.4
- Value9.4
- Food & drink9.0
Guests mention
Great locationAttentive staffGood value for money
ThiagoBrazilLocalização ótima, contudo café da manhã muita comida industrializado e pouca coisa com sabor. Instalações mais velhas e
Localização
Instalações mais velhas
GeniBrazilVoltaremos a Pousada Viena
Funcionários atenciosos!
Localização perfeita, fácil acesso às lojas e restaurantes!
Sem comentários
RenataBrazilO local era muito bem localizado, não precisamos usar o carro para andar pelo centro da cidade.
A parte negativa é que o nosso quarto era o primeiro do corretor, e uma família extremamente mal educada se hospedou no…
MaurícioBrazilVale a hospedagem
Muito aconchegante, bem localizada, limpa, pessoal muito simpático.
O teto do banheiro precisa de uma pequena reforma, e o aquecimento do chuveiro é muito instável
GlíndiaBrazilÓtimo
Fomos muito bem atendidos ótima localização o quarto muito bom é tudo muito bem limpo.
LealBrazilFizemos uma viagem de casal e a pousada Viena super nos atendeu. A localização é excelente, pelo centro fizemos tudo a pé. Café da manhã é completinho e tbm nos atendeu. O espaço do café da manhã é pequeno, tem mais ou…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Rua Arthur Zwestch, 70, Gramado, Brazil
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Pousada Viena
What time is check-in and check-out at Pousada Viena?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Pousada Viena allow pets?
No — the property states that pets are not allowed.
Is there parking at Pousada Viena?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Pousada Viena have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Pousada Viena have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Pousada Viena?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Pousada Viena?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Pousada Viena?
Rua Arthur Zwestch, 70, Gramado.
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