Top rated
Guests rate it highest for service, location and value.
9.0906Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Av das Hortensias, 5355.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Nestled in Gramado, just a short drive from popular attractions like Festivals Palace and Stone Church, Pousada Serra Valle provides easy access to the best of the city.
Comfortable Accommodations Experience comfort and convenience in every room, equipped with amenities such as a flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even feature a charming balcony.
Family-Friendly Features With a children's playground, shared lounge, and concierge service, Pousada Serra Valle caters to families looking for a fun and relaxing getaway.
Contact us now to book your stay at Pousada Serra Valle and create unforgettable memories in Gramado.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Family rooms
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 906 guests who stayed here.
- Cleanliness8.3
- Service9.8
- Location9.3
- Rooms8.8
- Amenities8.8
- Value9.3
- Food & drink8.3
Guests mention
Good locationHelpful staffComfortable rooms
MarianaBrazilÓtimo! Recomendo e voltaria a me hospedar lá.
Atendimento ótimo, todos os funcionários muito gentis e prestativos. Quarto limpo e café da manhã com uma boa variedade, considerando o tamanho da pousada. Localização perfeita, próximo de tudo. Ótimo custo-benefício.
LiliaBrazilGramado em Agosto!
Lugar muito aconchegante e tranquilo, apesar da localização, em plena Av. Das Hortências. O atendimento foi muito bom, desde os recepcionistas, a moça do café - um amor. Os quartos bem aconchegantes.
Acho que nada...…
ValentimBrazilMuito bom
Simplesmente incrível recomendo
Tudo perfeito
Rafa MuhdBrazilPousada bem organizada, tudo perfeito funcionários todos bem atenciosos, cafe muito.bom
ThaisBrazilTudo excelente
SantosBrazilLocalização
Estacionamento rotativo
Pouca coberta
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Av das Hortensias, 5355, Gramado, Brazil
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Pousada Serra Valle
What time is check-in and check-out at Pousada Serra Valle?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Pousada Serra Valle allow pets?
No — the property states that pets are not allowed.
Is there parking at Pousada Serra Valle?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Pousada Serra Valle?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Pousada Serra Valle have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Pousada Serra Valle have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Pousada Serra Valle?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Pousada Serra Valle?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Pousada Serra Valle?
Av das Hortensias, 5355, Gramado.
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