Pousada Crystal Palace

Hotel, 3-starAv. Piabanha, 109, Petrópolis, BrazilShow on map

You won’t be charged yet

Very good

Guests rate it highest for service, location and food.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.3 out of 10, at Av. Piabanha, 109.
Free parkingThe property states parking on site is free for guests.

Prime Location Located just 50 metres from the stunning Palácio de Cristal Palace and 1km from the Imperial Museum, our guest house immerses you in the heart of Petrópolis.

Comfortable Accommodation Enjoy cosy rooms with Wi-Fi, private bathrooms, minibar, TV, and charming colonial-style décor. Our fine wooden fittings add a touch of elegance to your stay.

Convenient Amenities Benefit from a 24-hour front desk and easy access to nearby attractions like São Pedro de Alcântara Catedral and Santos Dumont house. Finish your day at the popular Cervejaria Bohemia, just 200 metres away.

Book now to experience the charm and convenience of Palacio de Cristal Guest House.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms

Rooms

8.5

Very good

Rated 8.5 out of 10 by 380 guests who stayed here.

Cleanliness7.8
Service9.3
Location9.3
Rooms8.3
Amenities7.8
Value8.3
Food & drink8.8

Guests mention

Cordial staffGreat locationComfortable roomsGood breakfast

LindaBrazil
September 2026Solo traveller
Recepção
Gostei de td
AntonioBrazil
August 2026Solo traveller
Localização
Claudia Fernanda deBrazil
August 2026Solo traveller
Atendimento excelente, localização maravilhosa.
AndreaBrazil
August 2026Solo traveller
Ótimo custo-benefício!
Café da manhã, estacionamento no local e a gentileza dos funcionários
VanessaBrazil
August 2026Family
Boa
Quarto excelente, café da manhã maravilhoso.
Ótimo acomodação.
O meu quarto ficou enfrente a cozinha.
Infelizmente os barulhos começaram por volta das 5 horas da manhã. Fazendo com que perdessemos o sono.isso foi um…
Paulo fernandoBrazil
August 2026Couple
Custo benefício bom, mas só para pequenas estadias
Café muito simples. Uma única pessoa para fazer a reposição de alimentos e limpar as mesas. Poucas mesas para a quantidade de hóspedes
Café muito simples. Uma única pessoa para fazer a reposição de alimentos e limpar as…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Av. Piabanha, 109, Petrópolis, Brazil

Guests rate the location 9.3 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Please note that this property does not accept American Express credit cards.Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Pousada Crystal Palace

What time is check-in and check-out at Pousada Crystal Palace?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Pousada Crystal Palace allow pets?

No — the property states that pets are not allowed.

Is there parking at Pousada Crystal Palace?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Pousada Crystal Palace have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Pousada Crystal Palace have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Pousada Crystal Palace?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Pousada Crystal Palace?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Pousada Crystal Palace?

Av. Piabanha, 109, Petrópolis.

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